Table 1.
Overview of workplace Mental Health Supervisor Supportive Behaviors (MHSSB)
Support behavior | Definition | Example behaviors | Conversation starter |
---|---|---|---|
| |||
Emotional Support | Support that shows you care about your employees’ mental health | • Increase connection between you and your employees by increasing face-to-face contact • Convey genuine concern about the mental health of your employees |
How are you doing today? |
Practical Support | Making practical arrangements to meet the needs of employee’s personal demands | • Discuss the mental health resources available to employees during team meetings • Make arrangements and adjust employee schedules to reduce conflict with personal responsibilities and challenges |
As your supervisor, how can I adjust your schedule to best suit your personal needs and challenges? |
Role Modeling | Lead through example by modeling how you take care of your own mental health and well-being | • Share healthy coping strategies that have helped your mental health • Be clear and prioritize your mental health needs as a supervisor |
This is how I manage my mental health and what has worked for me, what might work for you? |
Stigma Reduction | Clearly communicating that it is healthy, safe and normal to seek help and support regularly and when in need | • Normalize seeking help and support and emphasize workplace resources • Provide a safe environment by being discrete about employee well-being conversations and challenges |
I want to let all of my team members know about the following workplace resources to support your mental health. I have had great experience myself with these resources. |
Warning Sign Recognition | Recognizing when an employee may be struggling with their mental health | • As a supervisor you recognize when your employee is upset about something • You recognize when an employee is not themselves |
I noticed that you missed our team meeting this morning, is everything okay? |
Warning Sign Response | Actively responding when you observe an employee who may be struggling with their mental health and well-being | • Regularly remind your employees that you are there to help • Use open-ended questions when asking employees about their mental health |
Is there a time that works best for you to check-in today? |