Table 5.
Direct and indirect effects of review features on consumer choice.a
Hypothesis and parameters | Effect, β (95% CI) | SE | t4.454 Test | P value | |
Hb4a | |||||
|
Proportion→PAc | 0.259 (0.176 to 0.340) | 0.041 | 6.253 | <.001 |
|
PA→PSId | –0.579 (–0.640 to –0.511) | 0.033 | 17.505 | <.001 |
|
Proportion→PA→PSI | –0.150 (–0.202 to –0.099) | 0.026 | 5.701 | <.001 |
H4b | |||||
|
Proportion→RAe | –0.354 (–0.419 to –0.286) | 0.034 | 10.301 | <.001 |
|
RA→PSI | 0.199 (0.137 to 0.263) | 0.032 | 6.222 | <.001 |
|
Proportion→RA→PSI | –0.071 (–0.100 to –0.045) | 0.014 | 5.079 | <.001 |
H5a | |||||
|
Claim type→PA | 0.118 (0.036 to 0.199) | 0.042 | 2.778 | .005 |
|
PA→PSI | –0.579 (–0.640 to –0.511) | 0.033 | 17.505 | <.001 |
|
Claim type→ PA→PSI | –0.068 (–0.118 to –0.021) | 0.025 | 2.714 | .01 |
H5b | |||||
|
Claim type→RA | –0.123 (–0.198 to –0.051) | 0.037 | 3.330 | .001 |
|
RA→PSI | 0.199 (0.137 to 0.263) | 0.032 | 6.222 | <.001 |
|
Claim type→RA→PSI | –0.025 (– 0.045 to –0.009) | 0.009 | 2.587 | .01 |
H6a | |||||
|
Physician response→PA | –0.288 (–0.364 to –0.209) | 0.040 | 7.280 | <.001 |
|
PA→PSI | –0.579 (–0.640 to –0.511) | 0.033 | 17.505 | <.001 |
|
Physician response→PA→PSI | 0.167 (0.118 to 0.214) | 0.025 | 6.711 | <.001 |
H6b | |||||
|
Physician response→RA | 0.480 (0.417 to 0.542) | 0.032 | 14.894 | <.001 |
|
RA→PSI | 0.199 (0.137 to 0.263) | 0.032 | 6.222 | <.001 |
|
Physician response→RA→PSI | 0.096 (0.065 to 0.130) | 0.016 | 5.815 | <.001 |
aResults are based on bootstrapping with 5000 subsamples (2-tailed).
bH: hypothesis.
cPA: physician attribution.
dPSI: physician selection intention.
eRA: reviewer attribution.