Table 4.

Main reasons for dissatisfaction with MCH services.

Type of MCH Service	Main Reasons
Infant/child health checkups	COVID-19-related (simplification of services, lack of infection control, time limitations, and requesting young children to wear masks), lack of expertise, and inappropriate management (long waiting times, lack of explanation, and consideration)
Home visits by public health nurses/midwives	Lack of expertise, lack of explanation, and feeling of being a burden
Childcare classes	Unmet expectations, impracticality, and no time to talk
Childcare consultation	Lack of resolution, unresponsiveness, inability to have discussions, and unpleasant experience
SNS/Application information from the government	Lack of expertise, insufficient information, unable to obtain necessary information, and termination of service without handover of previous records