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. 2024 Mar 28;5:31. doi: 10.1186/s43058-024-00569-w

Table 3.

Integration of models/frameworks in the causal pathway diagram

Model/framework Contribution
Persuasive Health Messaging Framework [82] Informed core components of chatbot (source, messaging, channel)
Characteristics of source credibility on consumer behaviour [83] Informed moderators homophily and expertise influencing trust
Trust in artificial intelligence, machine learning, and robotics [84] Informed moderator personality as influencing trust