Table 3.
Responses of patients for the items on the survey by Hanna et al [7].
| Items of the survey | Responses (n=1054), n (%) | ||||||
|
|
Yes, definitely | Yes, I think so | Maybe yes, maybe no | I don’t think so | No, definitely not | Not applicable | Missing |
| I am satisfied with my video visit. | 671 (63.66) | 293 (27.79) | 46 (4.36) | 17 (1.61) | 10 (0.95) | 0 (0) | 17 (1.61) |
| I worried about my privacy. | 13 (1.23) | 18 (1.71) | 97 (9.20) | 366 (34.72) | 549 (52.09) | 0 (0) | 11 (1.04) |
| The care I received by video visit was just as good as with an in-person appointment. | 321 (30.45) | 385 (36.53) | 162 (15.37) | 102 (9.68) | 23 (2.18) | 44 (4.17) | 17 (1.61) |
| It is important to me that the video visit saved me travel time. | 428 (40.61) | 280 (26.56) | 191 (18.12) | 107 (10.15) | 32 (3.04) | 0 (0) | 16 (1.52) |
| It is important to me that the video visit saved me money. | 169 (16.03) | 179 (16.98) | 276 (26.19) | 140 (13.28) | 106 (10.06) | 165 (15.65) | 19 (1.8) |
| I experienced technical problems during the video visit which caused a disturbance of the visit. | 33 (3.13) | 74 (7.02) | 92 (8.73) | 265 (25.14) | 575 (54.55) | 0 (0) | 15 (1.42) |
| I was comfortable talking by video to the health care professional. | 580 (55.03) | 359 (34.06) | 71 (6.74) | 25 (2.37) | 8 (0.76) | 0 (0) | 11 (1.04) |
| I would rather travel to have my next visit in-person than use video visit. | 100 (9.48) | 142 (13.47) | 272 (25.81) | 257 (24.38) | 211 (20.02) | 56 (5.31) | 16 (1.52) |
| I was able to develop a friendly relationship with my health care professional. | 305 (28.94) | 477 (45.25) | 209 (19.83) | 43 (4.08) | 4 (0.38) | 0 (0) | 16 (1.52) |
| I was able to explain my problems clearly to my healthcare professional during the video visit. | 482 (45.73) | 472 (44.78) | 65 (6.17) | 11 (1.04) | 3 (0.28) | 0 (0) | 21 (1.99) |
| The video visit was convenient. | 389 (36.91) | 474 (44.97) | 141 (13.38) | 32 (3.04) | 8 (0.76) | 0 (0) | 10 (0.95) |
| I would recommend the video visit option to other patients. | 329 (31.21) | 395 (37.47) | 254 (24.09) | 42 (3.98) | 12 (1.14) | 0 (0) | 22 (2.09) |