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. 2024 Mar 27;26:e49058. doi: 10.2196/49058

Table 3.

Responses of patients for the items on the survey by Hanna et al [7].

Items of the survey Responses (n=1054), n (%)

Yes, definitely Yes, I think so Maybe yes, maybe no I don’t think so No, definitely not Not applicable Missing
I am satisfied with my video visit. 671 (63.66) 293 (27.79) 46 (4.36) 17 (1.61) 10 (0.95) 0 (0) 17 (1.61)
I worried about my privacy. 13 (1.23) 18 (1.71) 97 (9.20) 366 (34.72) 549 (52.09) 0 (0) 11 (1.04)
The care I received by video visit was just as good as with an in-person appointment. 321 (30.45) 385 (36.53) 162 (15.37) 102 (9.68) 23 (2.18) 44 (4.17) 17 (1.61)
It is important to me that the video visit saved me travel time. 428 (40.61) 280 (26.56) 191 (18.12) 107 (10.15) 32 (3.04) 0 (0) 16 (1.52)
It is important to me that the video visit saved me money. 169 (16.03) 179 (16.98) 276 (26.19) 140 (13.28) 106 (10.06) 165 (15.65) 19 (1.8)
I experienced technical problems during the video visit which caused a disturbance of the visit. 33 (3.13) 74 (7.02) 92 (8.73) 265 (25.14) 575 (54.55) 0 (0) 15 (1.42)
I was comfortable talking by video to the health care professional. 580 (55.03) 359 (34.06) 71 (6.74) 25 (2.37) 8 (0.76) 0 (0) 11 (1.04)
I would rather travel to have my next visit in-person than use video visit. 100 (9.48) 142 (13.47) 272 (25.81) 257 (24.38) 211 (20.02) 56 (5.31) 16 (1.52)
I was able to develop a friendly relationship with my health care professional. 305 (28.94) 477 (45.25) 209 (19.83) 43 (4.08) 4 (0.38) 0 (0) 16 (1.52)
I was able to explain my problems clearly to my healthcare professional during the video visit. 482 (45.73) 472 (44.78) 65 (6.17) 11 (1.04) 3 (0.28) 0 (0) 21 (1.99)
The video visit was convenient. 389 (36.91) 474 (44.97) 141 (13.38) 32 (3.04) 8 (0.76) 0 (0) 10 (0.95)
I would recommend the video visit option to other patients. 329 (31.21) 395 (37.47) 254 (24.09) 42 (3.98) 12 (1.14) 0 (0) 22 (2.09)