Telemedicine user satisfaction survey |
Age: |
Gender: |
Mark with an “x” the preferred alternative |
N |
Assisted televisit |
Televisit |
Strongly disagree |
In disagreement |
In disagreement |
Agree |
Totally agree |
1 |
2 |
3 |
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5 |
1 |
I am satisfied with the medical care received during my telemedicine appointment. |
I am satisfied with the medical care received during my telemedicine appointment. |
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2 |
My family is satisfied with the medical care received during my telemedicine appointment. |
My family is satisfied with the medical care received during my telemedicine appointment. |
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3 |
Telemedicine helps me to be aware of my health status. |
Telemedicine helps me to be aware of my health status. |
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4 |
Telemedicine helps me to know how to improve my health status. |
Telemedicine helps me to know how to improve my health status. |
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5 |
Telemedicine allows me to better comply with the specialist doctor recommendations and indications. |
Telemedicine allows me to better comply with the specialist doctor recommendations and indications. |
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6 |
I was comfortable talking to the specialist doctor through a camera and a microphone. |
I was comfortable talking to the specialist doctor through a camera and a microphone. |
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7 |
Talking to my specialist doctor through a camera and a microphone, was as effective as doing it in person. |
Talking to my specialist doctor through a camera and a microphone, was as effective as doing it in person. |
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8 |
It was easy for me to explain my health condition to my specialist doctor during my telemedicine appointment. |
It was easy for me to explain my health condition to my specialist doctor during my telemedicine appointment. |
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9 |
My specialist doctor has identified my health problem during my telemedicine appointment. |
My specialist doctor has identified my health problem during my telemedicine appointment. |
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10 |
I have been informed of my right to privacy regarding my personal and medical information that was accessed during my telemedicine appointment. |
I have been informed of my right to privacy regarding my personal and medical information that was accessed during my telemedicine appointment. |
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11 |
I trust that my personal information and privacy will be protected after my telemedicine appointment. |
I trust that my personal information and privacy will be protected after my telemedicine appointment. |
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12 |
Image and sound qualities were adequate to talk to my specialist doctor. |
Image and sound qualities were adequate to talk to my specialist doctor. |
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13 |
The general doctor who accompanied me in person helped me during my telemedicine appointment. |
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14 |
My telemedicine appointment was helpful. |
My telemedicine appointment was helpful. |
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15 |
The time I have to wait for scheduling the appointment with a specialist is short if it is a telemedicine appointment. |
The time I have to wait for scheduling the appointment with a specialist is short if it is a telemedicine appointment. |
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16 |
I would rather schedule a telemedicine appointment since it is easier to go to the local family clinic than to the hospital. |
I would rather schedule a telemedicine appointment since it is easier to go to the local family clinic than to the hospital. |
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17 |
I would rather schedule a telemedicine appointment since it is cheaper to go to the local family clinic than to the hospital. |
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18 |
For my future medical care, I would rather schedule telemedicine appointments. |
For my future medical care, I would rather schedule telemedicine appointments. |
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19 |
My specialist doctor was able to answer my questions during my telemedicine appointment. |
My specialist doctor was able to answer my questions during my telemedicine appointment. |
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20 |
My specialist doctor was engaged in solving my health problem during my telemedicine appointment. |
My specialist doctor was engaged in solving my health problem during my telemedicine appointment. |
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21 |
I trust the instructions of my specialist doctor during my telemedicine appointment. |
I trust the instructions of my specialist doctor during my telemedicine appointment. |
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22 |
The general practitioner who accompanied me in person during the telemedicine appointment was able to answer my questions. |
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23 |
The general practitioner who accompanied me in person during the telemedicine appointment could answer the questions made by my specialist doctor |
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