Table 1.
Operationalization of workplace experience dependent variables.
| Perceived Treatment as Employees | |
|---|---|
| Work Success is Fostered | “I feel encouraged to come up with new and better ways of doing things”, “I am given a real opportunity to improve my skills in my organization”, “I have enough information to do my job well”, and “My talents are used well in the workplace”. (1 = [neg]ative to 3 = [pos]itive; α = 0.820) |
| Transparent Evaluations | “My performance appraisal is a fair reflection of my performance”, “My supervisor/team leader provides me with constructive suggestions to improve my job performance”, and “Discussions with my supervisor/team leader about my performance are worthwhile”, (1 = neg to 3 = pos; α = 0.816) |
| Adequate Resources | “I have sufficient resources to get my job done”, “My workload is reasonable”, and “My training needs are assessed”. (1 = neg to 3 = pos; α = 0.657) |
| Respected by Supervisor | “My supervisor/team leader listens to what I have to say”, “My supervisor/team leader treats me with respect”, and “My supervisor/team leader provides me with opportunities to demonstrate my leadership skills”. (1 = neg to 3 = pos; α = 0.852) |
| Diversity Supported | “My supervisor/team leader is committed to a workforce representative of all segments of society”, “Policies and programs promote diversity in the workplace”, “Prohibited Personnel Practices are not tolerated”, and “Managers/supervisors/team leaders work well with employees of different backgrounds”. (1 = neg to 3 = pos; α = 0.798) |
| Workplace Satisfaction | |
| Personal Satisfaction from Work | “I like the kind of work I do”, “My work gives me a feeling of personal accomplishment”, and “The work I do is important”. (1 = neg to 3 = pos; α = 0.723) |
| Satisfaction with Working Conditions | “Employees are protected from health and safety hazards on the job”, “Physical conditions allow employees to perform their jobs well”, “My organization has prepared employees for potential security threats”, and “I recommend my organization as a good place to work”. (1 = neg to 3 = pos; α = 0.659) |
| Employee Empowerment | “Creativity and innovation are rewarded”, “Employees have a feeling of personal empowerment with respect to work processes”, “Employees are recognized for providing high quality products and services”, and “Supervisors/team leaders in my work unit support employee development”. (1 = neg to 3 = pos; α = 0.844) |
| Satisfaction with Procedures | “How satisfied are you with the recognition you receive for doing a good job?” “How satisfied are you with your involvement in decisions that affect your work?” “How satisfied are you with your opportunity to get a better job in your organization?” and “How satisfied are you with the information you receive from management on what’s going on in your organization?” (1 = neg to 3 = pos; α = 0.835) |
| Overall Job Satisfaction | “Considering everything, how satisfied are you with your job?” (1 = neg to 3 = pos) |