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. Author manuscript; available in PMC: 2024 Apr 12.
Published in final edited form as: Int J Oper Res. 2017 Nov;14(4):157–167.

Table 3:

KPI Criteria Scores

Criterion/KPI #1 #2 #3 #4 #5 #6 #7 #8 #9 #10 #11 #12 IDEAL

Quantifiable 12.7 11.7 9.8 10.4 10.0 10.6 9.8 8.5 9.8 8.1 6.4 1.7 12.7
Predictive 1.6 2.3 2.3 2.4 2.2 2.1 2.0 2.2 3.3 3.3 2.2 1.9 4.9
Relevant 7.4 7.4 5.4 6.0 6.5 6.6 6.9 6.8 6.0 5.6 6.3 3.2 8.8
Standardized 5.8 5.6 4.6 3.8 2.7 1.5 3.4 3.9 3.5 4.2 3.1 1.5 6.9
Verified 2.5 2.4 2.4 1.8 1.3 1.7 1.5 1.3 1.5 1.6 1.2 0.6 2.9
Accurate 7.4 6.8 7.1 6.8 5.7 4.9 4.0 4.7 4.7 4.4 5.4 0.7 8.8
Timely 7.2 7.2 5.7 5.0 5.4 6.2 5.6 4.9 5.3 5.4 5.3 1.9 8.8
Traceable 3.3 3.2 2.4 2.4 2.4 2.6 2.5 1.8 1.8 2.2 2.3 0.2 3.9
Independent 1.1 1.1 0.8 1.0 0.8 1.0 1.0 0.9 0.9 0.9 1.2 0.9 2.0
Buy-in 5.9 5.9 5.8 5.2 5.6 4.3 4.3 4.1 3.5 4.8 3.8 1.4 7.8
Actionable 8.6 8.4 7.8 8.2 8.0 8.0 7.8 7.8 8.4 6.7 6.7 2.7 11.8
Inexpensive 0.5 0.5 0.6 0.6 0.5 0.5 0.5 0.6 0.3 0.5 0.5 0.5 1.0
Documented 4.8 4.8 4.9 3.7 4.4 3.7 4.4 4.7 2.3 3.5 3.8 1.2 5.9
Understandable 11.4 11.4 11.4 11.2 10.1 10.8 10.8 11.0 10.3 10.1 7.3 4.6 13.7

Total 80.2 78.7 70.9 68.6 65.7 64.5 64.5 63.1 61.7 61.2 55.5 23.1 100.0