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. Author manuscript; available in PMC: 2024 Apr 12.
Published in final edited form as: Int J Oper Res. 2017 Nov;14(4):157–167.

Table 4:

Suggested Improvements

KPI Criterion Improvement Score KPI Criterion Improvement Score
11 Understandable 6.4 5 Standardized 4.2
11 Quantifiable 6.3 8 Accurate 4.1
6 Standardized 5.4 9 Accurate 4.1
10 Actionable 5.1 11 Buy-in 4.0
11 Actionable 5.1 8 Actionable 4.0
7 Accurate 4.8 7 Actionable 4.0
10 Quantifiable 4.6 6 Accurate 3.9
10 Accurate 4.4 8 Timely 3.9
9 Buy-in 4.3 3 Actionable 3.9
8 Quantifiable 4.2 4 Timely 3.8