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. 2024 Apr 16;19(4):e0302133. doi: 10.1371/journal.pone.0302133

Digital transformation and supply chain efficiency improvement: An empirical study from a-share listed companies in China

Junbo He 1, Min Fan 2,*, Yaojun Fan 3
Editor: Ioana Gutu4
PMCID: PMC11020941  PMID: 38626027

Abstract

This article thoroughly examines the influence of digital transformation on the efficiency of corporate supply chains. As global economic integration accelerates and technological innovations deepen, digital transformation has become key to enhancing core corporate competitiveness. This research, utilizing data from A-share listed companies in China between 2007 and 2022, analyzes how companies improve supply chain efficiency through digital transformation. Furthermore, the study establishes a theoretical framework that demonstrates how digital transformation facilitates supply chain efficiency from the perspectives of internal governance and external competition. The research indicates that digital transformation plays a key role in significantly enhancing supply chain efficiency. Furthermore, the results of the mechanism analysis confirmed that digital transformation contributes to enhancing corporate supply chain efficiency by improving the level of corporate governance and the degree of market competition. The study also finds that the effect of digital transformation on supply chain efficiency varies with different corporate backgrounds, indicating its heterogeneous impact. Lastly, an analysis of economic consequences shows that the increased supply chain efficiency resulting from digital transformation can reduce future external transaction costs, strengthening the company’s market position and financial performance. This research provides strategic guidance for firms to develop robust strategies amid the digital wave and offers strong policy recommendations for promoting digital supply chain management and enhancing market adaptability.

Introduction

As the global economy becomes more integrated and the competitive landscape intensifies, supply chain management, a critical component of corporate competitive advantage, is increasingly emphasized. The degree of supply chain efficiency plays a crucial role in modern business operations, acting as a vital indicator of a company’s overall strength [1]. An efficient supply chain can significantly lower operating costs, including material procurement, inventory, logistics, and time-related opportunity costs [2]. When companies can accurately forecast market demand and adjust their production and inventory accordingly, they minimize waste from excess inventory and lost sales opportunities due to stockouts. Additionally, supply chain efficiency directly affects a company’s responsiveness to market changes [3, 4]. In volatile demand and competitive markets, companies that respond quickly to customer needs gain a competitive edge. Each step of the supply chain, from order processing to product delivery, must be precisely coordinated to fulfill customer demands efficiently and effectively. This agility not only pertains to order response times but also to new product development and market launch timings, allowing companies to seize market opportunities. Traditional supply chains, however, face challenges such as information silos, inaccurate demand forecasting, inefficient inventory management, and lack of transparency [5, 6], which hinder supply chain efficiency and corporate agility, impeding rapid market adaptation and customer satisfaction. Therefore, dismantling information silos, enhancing demand forecasting accuracy, optimizing inventory management, and increasing supply chain transparency and collaboration have become crucial tasks for contemporary corporate supply chain reform.

In today’s fast-paced globalization and technological innovation, digital transformation stands as a key driver of economic development [7]. The rapid advancement of information technologies, especially the broad application of the internet, big data, cloud computing, artificial intelligence, and the Internet of Things, is significantly altering operational models across industries, including supply chain management. Digitalization is not just a technological shift but a comprehensive era of integration and optimization of internal and external business resources and processes [8]. Indeed, under this backdrop, digital transformation is a strategic approach to increasing supply chain efficiency. Digital technologies such as IoT, cloud computing, big data analytics, and AI are revolutionizing supply chain management [9]. These technologies enhance data visibility and transparency, improve forecasting accuracy, optimize inventory management, and facilitate supply and demand coordination, thereby increasing overall supply chain efficiency [10]. Thus, digital transformation can potentially change the supply chain governance structure and adjust enterprise supply chain configurations through a process of "digitization—information sharing—resource optimization—organizational change" [11], enhancing supply chain efficiency. However, while the potential of digital transformation is widely recognized, the specific mechanisms, conditions, and economic consequences of its impact on supply chain efficiency need to be further explored.

As a disruptive innovation characterized by technological and organizational change, digital transformation reshapes the fundamental logic of enterprise value creation. The existing literature has delved into the effects of digital transformation on enterprises, such as its impact on total factor productivity [12, 13], corporate performance [14], organizational structure [15, 16], and innovation [17, 18]. Yet, few studies have explored the economic outcomes of digital transformation from the standpoint of supply chain efficiency [1922]. While existing studies have provided invaluable insights, there are evident gaps in several key areas that remain unaddressed. Initially, there is a general lack of in-depth analysis on the intrinsic mechanisms through which digital transformation enhances supply chain efficiency, particularly on how efficiency can be significantly improved through the optimization of internal governance and the intensification of external market competition. Furthermore, the analysis of the heterogeneous effects of digital transformation on supply chain efficiency is insufficient, lacking a detailed exploration of the variations in effects across different corporate backgrounds, such as company size, environmental performance, and the quality of information disclosure. Lastly, few studies have evaluated the economic consequences of digital transformation in terms of its impact on external transaction costs and market positioning through the enhancement of supply chain efficiency. To bridge these gaps, our research conducted a detailed analysis based on data from Chinese A-share listed companies from 2007 to 2022. Employing quantitative research methods, including regression analysis and other statistical techniques, this study assessed the specific impact of digital transformation on supply chain efficiency. Through mechanism and heterogeneity analysis, it revealed the pathways of impact and the variance in effects under different corporate backgrounds. Our robustness tests confirmed the reliability of our findings, indicating a significant positive impact of digital transformation on corporate supply chain efficiency, especially notable in companies with low environmental performance, small scale, and poor information disclosure quality. Moreover, the analysis of economic consequences showed that digital transformation, by enhancing supply chain efficiency, could reduce future external transaction costs, thereby strengthening the market position and financial performance of the firm.

Literature review and theoretical analysis

Literature review

Supply chain efficiency refers to the extent to which the least amount of resources and inputs are used to meet customer needs during supply chain management. It involves optimizing various aspects of supply chain operations, including procurement, production, storage, distribution, and information flow, to realize the maximum value output of products and services at the lowest possible cost and time. Existing literature posits that within the context of supply chain efficiency, the focus is on how to reduce waste, increase operational speed, lower costs, and simultaneously maintain or improve service quality [2325]. This often involves continuous improvement of supply chain processes [26, 27], including the adoption of advanced technology and management methods [28], as well as close cooperation with suppliers and distributors to ensure the smooth operation of the entire supply chain. Additionally, literature suggests that improving supply chain efficiency also depends on keen insights into market dynamics and consumer demands [29]. Businesses need to constantly adjust their supply chain strategies to adapt to rapidly changing market conditions and consumer preferences. For instance, by implementing real-time data analysis and monitoring market trends, businesses can respond more quickly to market changes, thus increasing the adaptability and flexibility of the supply chain [30].

As for the economic consequences of supply chain efficiency, the academic community has conducted in-depth studies. Research by Didenot & Díaz (2012) [31] points out that integration and collaboration within the supply chain can bring significant benefits to companies, including added value, efficiency creation, and customer satisfaction. These benefits are reflected in reduced inventory, improved service delivery and quality, and shortened product development cycles. The improvement of supply chain efficiency may also lead to an increase in production scale, helping enterprises achieve economies of scale and further reduce unit costs [2]. Moreover, enhancing supply chain efficiency often accompanies a more rational use of resources, contributing to enterprises’ goals of environmental sustainability, which is of increasing concern to consumers and regulatory bodies [32]. On a broader level, improvements in supply chain efficiency can enhance a nation’s economic competitiveness, promote foreign trade, create job opportunities, and potentially bring greater tax revenues [33, 34]. In summary, improving supply chain efficiency is a key factor for sustainable growth of businesses, not only improving the financial performance of enterprises but also generating positive impacts in the broader environmental and economic context.

With the deepening development of cutting-edge technologies such as artificial intelligence, blockchain, big data, and cloud computing, they have transformed from concepts into practical tools that drive enterprise transformation and innovation [35]. These technologies are increasingly becoming the core of corporate strategic planning because they greatly enhance efficiency, reduce costs, and bring competitive advantages. In production, artificial intelligence and machine learning are used for predictive maintenance, optimizing supply chains, and even adjusting parameters in real-time during the production process to ensure quality and efficiency [36, 37]. On the decision-making level, big data analytics offers managers unprecedented insights, enabling them to make more informed and precise strategic decisions based on vast amounts of data [38]. In operational interaction, cloud computing provides a seamless platform for collaboration between different regions and departments, making the flow of information faster and more secure, greatly improving work efficiency and response times [39]. Blockchain technology plays a key role in enhancing the transparency and security of transactions and in tracking the complete journey of products from start to finish [40]. Therefore, existing literature recognizes that the integration of these technologies has not just changed individual aspects but has led to comprehensive digital transformation throughout the organization, creating new value chains for enterprises. While cutting-edge technologies such as artificial intelligence, blockchain, big data, and cloud computing are widely recognized as key drivers for corporate transformation and innovation, the discussion on how these technologies can be specifically applied to maximize efficiency in accordance with a company’s unique needs and supply chain structure remains somewhat limited in existing literature. Particularly, the integration of such technologies with current supply chain management practices and the overcoming of challenges and resistance during implementation are critical directions for future research.

So, can enterprise digital transformation drive supply chain efficiency? Although preliminary investigations into the relationship between corporate digital transformation and the enhancement of supply chain efficiency have been conducted, there is a relative lack of empirical examination into the intrinsic mechanisms, especially on how digital transformation can enhance supply chain efficiency by altering internal management processes, improving decision-making efficiency, and optimizing external partnerships. Therefore, future studies need to enrich and systematically expand in terms of research perspectives, mechanisms, and scopes, particularly in exploring the differential impacts of digital transformation across various industries and company sizes, as well as how to effectively integrate emerging technologies with traditional supply chain management practices.

Analysis of the impact of digital transformation on corporate supply chain efficiency

Digitalization is increasingly becoming a key factor in shaping modern supply chains, with the application of digital technologies extending beyond traditional fields of automation and information technology to every link of the supply chain, ushering in a new era of digitalization, networking, and intelligence for supply chain management. For example, through real-time data analysis, companies can rapidly respond to market changes and adjust their supply chain strategies in time to cope with sudden events or market fluctuations [41]. On one hand, digital technologies such as the Internet of Things (IoT) and cloud computing have made information flow between different parts of the supply chain more smooth, achieving efficient integration between upstream and downstream enterprises [42, 43]. This connectivity not only increases the transparency of information but also creates conditions for closer cooperation and coordination. On the other hand, big data analysis and forecasting models enable companies to more accurately predict market demand, thereby optimizing inventory levels and production plans to achieve precise matching between supply and demand [44]. Additionally, the application of technologies like blockchain increases trust among supply chain parties by providing a shared, immutable data platform, where all participants can access real-time, consistent information, supporting more efficient collaborative work [45]. Overall, digital transformation indicates that supply chain management is becoming more refined and dynamic, where enterprises can use these technologies to achieve optimal resource allocation, increase operational flexibility, reduce waste, and ultimately significantly improve the efficiency and benefits of the entire supply chain. Therefore, the following hypothesis H1 is proposed.

H1: As enterprises delve deeper into digital transformation, their supply chain efficiency is expected to significantly improve. It can be anticipated that by adopting digital technologies such as the Internet of Things (IoT), big data analytics, and cloud computing, companies will be able to optimize various segments of their supply chain. This optimization includes, but is not limited to, enhancing the transparency of the supply chain, increasing the efficiency of logistics and inventory management, and strengthening collaboration among supply chain partners. These measures are expected to directly reduce the operational costs of the supply chain and shorten product delivery times, thereby overall enhancing supply chain efficiency.

Digital transformation, governance level, and corporate supply chain efficiency

From an internal corporate perspective, enhancing the level of corporate governance is crucial for improving supply chain efficiency [46]. Good corporate governance provides a structured framework and processes for supply chain management, ensuring transparency and compliance of supply chain activities, and promoting efficient resource use and risk management. Firstly, the enhancement of corporate governance usually comes with an emphasis on compliance [47], ensuring that supply chain operations adhere to laws, regulations, and industry standards, reducing the risk and cost of non-compliance. Secondly, improved governance means more open and transparent decision-making processes, where decision-makers can utilize comprehensive data and analytical tools to make consistent and strategic decisions. Thirdly, a clear governance mechanism helps define the responsibilities of various roles and departments, fostering inter-departmental coordination and cooperation, increasing the flexibility and response speed of the supply chain. Furthermore, a sound governance structure also strengthens internal control mechanisms [48], ensuring that supply chain processes are properly supervised and managed, thus improving overall supply chain efficiency.

Driven by digitalization, corporate governance is no longer a static set of rules and regulations but a dynamic, data-driven management system that can quickly adapt to environmental changes, supporting continuous improvement and business innovation. Thus, digital transformation is a key catalyst in advancing modern corporate governance [49, 50], providing necessary tools and capabilities for enterprises to maintain competitiveness in the complex and volatile global economic environment. For example, artificial intelligence can be used to analyze market trends and consumer behavior to guide strategic decisions [51]; blockchain technology can create a secure, immutable record in the supply chain, thereby increasing the transparency and traceability of transactions [52]; and cloud computing provides flexible resource allocation and data storage solutions, facilitating collaboration across departments and regions [53]. Additionally, digital transformation, through automated processes and real-time monitoring systems, helps enterprises identify and respond to risks promptly, enhancing internal control and compliance checking capabilities [54], thereby promoting the improvement of corporate governance level. In summary, the following hypothesis H2 is proposed.

H2: Digital transformation can enhance supply chain efficiency by improving governance levels, with internal governance playing a mediating role between digital transformation and supply chain efficiency. Specifically, digital transformation enhances a company’s internal governance structure (for example, by improving the efficiency and transparency of decision-making, better risk management, and strengthening oversight mechanisms), providing a solid foundation for the optimization of supply chain management. Optimized internal governance further enables companies to more effectively implement digital technologies and strategies, thus enhancing supply chain efficiency.

Digital transformation, market competition, and supply chain efficiency

From an external corporate perspective, market competition is a key factor that drives the improvement of supply chain efficiency and plays an undeniable role in promoting this. A competitive market environment forces enterprises to constantly seek more efficient supply chain strategies [55] to reduce costs, improve response speed, and enhance customer service quality. Under this pressure, enterprises are propelled to innovate their logistics, inventory management, procurement processes, and distribution strategies to better meet customer needs while maintaining or increasing market share. Market competition prompts enterprises to continuously evaluate and compare their supply chain efficiency with industry best practices, thereby identifying potential areas for efficiency improvement. It also encourages businesses to utilize new technologies and process innovations to increase transparency and flexibility, reducing bottlenecks and redundancies in the supply chain. Furthermore, the competitive environment also promotes the formation of cooperation and partnerships, as companies may seek partners to jointly optimize the supply chain, reduce costs, and improve efficiency through collective expertise [56]. This cooperation can extend to supplier relationship management, promoting the sharing of best practices and even joint investment in supply chain innovation projects.

Digitalization plays a critical role in the contemporary business environment, acting as a significant force in fostering market competition [57]. By introducing advanced information technologies, companies can improve and innovate their business models, enhance operational efficiency, reduce costs, and provide a better customer experience. Digitalization allows businesses to collect and analyze vast amounts of data, thereby better understanding market trends and consumer behavior, achieving precise marketing and personalized services [58]. These improvements enable businesses to quickly adapt to market changes, anticipate and meet consumer needs in advance, thus gaining an advantage in competitive markets. Additionally, digitalization provides a platform for inter-enterprise collaboration, facilitating knowledge sharing and innovation, which significantly accelerates the development and launch of new products, enhancing the innovation capacity of enterprises. Digitalization also enables small and medium-sized enterprises to compete with large corporations by offering specialized services or entering niche markets, thereby increasing market dynamism and diversity. Globally, digitalization expands businesses’ market coverage, allowing them to transcend geographical boundaries and reach a wider customer base [59], promoting international trade and enhancing cross-cultural and transnational market competition. Therefore, digital transformation is not only key to driving the competitiveness of individual enterprises but also a driving force for the entire market competition and the development of the global business environment. Hence, the following hypothesis H3 is proposed.

H3: Digital transformation can enhance supply chain efficiency by intensifying market competition, with market competition serving as another mediating variable in the impact of digital transformation on supply chain efficiency. Specifically, a company’s digital transformation not only improves its internal operational efficiency but also enhances its competitiveness in the market. This compels competitors to adopt similar digital measures to maintain their competitive position. Such heightened market competition prompts companies to further optimize their supply chain management, aiming for cost reduction and faster response times, thereby overall enhancing supply chain efficiency.

Research design

Data sources

The sample employed in this study encompasses the financial data of Chinese A-share listed companies from 2007 to 2022, a period critical for digital transformation, alongside China’s rapid economic development and structural adjustment. Data on digital transformation were acquired through an in-depth analysis of information released by the Juchao Information website, covering various indicators of enterprises’ digitalization efforts. To ensure the accuracy and reliability of our research, we sourced additional relevant financial data from the CSMAR database. During the data processing phase, we applied a series of stringent selection criteria: firstly, excluding samples from all ST and *ST companies to avoid the impact of financial distress on the research results; secondly, samples from the financial sector were excluded due to the unique characteristics of the industry that might cause data bias; thirdly, all samples with missing values were eliminated to ensure the completeness of the analysis; finally, all continuous variables were winsorized to mitigate the influence of extreme values. These meticulous data processing steps ensured that the final 40,321 observations obtained were highly representative and credible. The descriptive statistics of the main variables are shown in Table 1.

Table 1. Descriptive statistics.

VarName Obs Mean SD Median Min Max
stock 40321 -4.4463 1.2509 -4.5179 -7.6885 0.1795
dig 40321 1.2907 1.3936 1.0986 0.0000 5.1059
nature 40321 0.1463 0.3534 0.0000 0.0000 1.0000
lev 40321 0.4267 0.2105 0.4178 0.0504 0.9519
roa 40321 0.0377 0.0651 0.0385 -0.2733 0.2136
cash 40321 0.1684 0.1342 0.1292 0.0094 0.6893
growth 40321 0.3519 0.9484 0.1218 -0.6929 6.6210
age 40321 2.2194 0.7646 2.3979 0.6931 3.3673
tobinq 40321 2.0433 1.3245 1.6190 0.8544 8.9278
top1 40321 0.3462 0.1488 0.3243 0.0850 0.7499
dpe 40321 0.3745 0.0533 0.3333 0.3000 0.5714
board 40321 2.2440 0.1772 2.3026 1.7918 2.7726

Variable selection

Dependent variable

Supply Chain Efficiency (stock). Supply chain efficiency measures the fluidity of the flow of products and services within a company’s supply chain. The key lies in accelerating the exchange and trade frequency between upstream and downstream enterprises, which is manifested in the smooth circulation and turnover of products and services. Following the study by Zhang et al. (2023) [21], this paper reflects supply chain efficiency based on the number of inventory turnover days. Specifically, it is calculated as ln(365/inventory turnover rate), with a smaller value indicating higher supply chain efficiency. For ease of comparison, this value is multiplied by -1.

Core explanatory variable

Digital Transformation (dig). Digital transformation refers to the integration of advanced digital technologies, such as artificial intelligence, big data, cloud computing, and blockchain, into business operations and management to enhance business performance and market competitiveness. According to existing literature, the method of using the frequency or proportion of digital-related keywords in corporate annual reports as a measure of digitalization has been widely applied. Drawing on the study by Wu et al. (2021) [17], this paper compiles statistics on the frequency of 76 digital-related terms across five dimensions: artificial intelligence technology, big data technology, cloud computing technology, blockchain technology, and digital technology application. The total frequency of terms across these six areas is used as an indicator of the level of digitalization in circulation enterprises, and the natural logarithm is taken after adding 1.

Control variables

Based on relevant literature [1921], this paper selects factors such as the nature of property rights (nature), debt-to-asset ratio (lev), return on assets (roa), operational cash flow (cash), sales growth rate (growth), company age (age), Tobin’s Q value (tobinq), ownership concentration (top1), proportion of independent directors (dpe), and board size (board) as control variables in the main regression model. These variables are chosen to eliminate the impact of heterogeneity in corporate characteristics on supply chain efficiency. Definitions of variables are shown in Table 2.

Table 2. Variable definitions.
Variable Symbol Definition
Digital transformation stock ln (365/ Inventory turnover)
Digital transformation dig ln (Word frequency +1)
Property right nature nature If it is a state-owned enterprise, the value is 1, otherwise it is 0
Asset-liability ratio lev Total liabilities/total assets
Return on assets roa Net profit/total assets
Operating cash flow cash Net cash flow/total assets
Sales growth rate growth Revenue growth of main business in the current year/last year
Enterprise age age Ratio of main business income
Tobin’s Q value tobinq ln (Age to market +1)
Ownership concentration top1 Market value/replacement capital
Proportion of independent directors dpe The proportion of the largest shareholder
Board size board Number of independent directors/Number of board members

Model construction

In this study, we referred to the work of Zhang et al. (2023) [21] to construct a model exploring the impact of digital transformation on corporate supply chain efficiency. The selection of this model was based on several key considerations: first, by including firm fixed effects and time fixed effects, we thoroughly considered the potential impact of intrinsic corporate characteristics and time series factors on supply chain efficiency, aiming to enhance the accuracy and reliability of the regression results. Secondly, the carefully selected control variables in the model help to exclude the interference of other potential factors, ensuring an accurate assessment of the impact of digital transformation. Moreover, the standard errors of the regression coefficients were adjusted for clustering at the firm level, taking into account the correlation between different companies, which strengthens the robustness of the model estimates.

stocki,t=α0+α1digi,t+δX+γi+ωt+εi,t (1)

In Eq (1), stock represents the supply chain efficiency of the enterprise, dig is the level of digitalization, X represents control variables, γi is the enterprise fixed effect, and ωt is the time fixed effect.

Empirical results

Baseline analysis

Table 3 presents the baseline regression results for the impact of digital transformation on enterprise supply chain efficiency. Column (1) shows the regression results without control variables, where the coefficient for dig is 0.0316 and significant at the 1% level. Column (2) includes control variables, and the coefficient for dig is 0.0378, also significant at the 1% level. It is evident that digital transformation significantly enhances enterprise supply chain efficiency. These results underscore the importance of considering digital transformation in corporate strategy formulation. Improvements in the level of digitalization, by refining inventory management, optimizing material flow, enhancing information sharing, and improving customer service, assist enterprises in rapidly adjusting their supply chain strategies in a dynamically changing market environment, thereby enhancing overall supply chain efficiency. Hypothesis H1 is thus verified.

Table 3. Baseline regression.

(1) (2)
stock stock
dig 0.0316*** 0.0378***
(0.0104) (0.0104)
nature 0.0279
(0.0198)
lev -0.0466
(0.0872)
roa 1.0156***
(0.1156)
cash 0.4666***
(0.0678)
growth -0.0210***
(0.0077)
age -0.0439
(0.0318)
tobinq 0.0114
(0.0081)
top1 0.0260
(0.1499)
dpe -0.1649
(0.1973)
board -0.0125
(0.0741)
_cons -4.4871*** -4.4338***
(0.0135) (0.2456)
Control NO YES
Firm_FE YES YES
Year_FE YES YES
Obs 40321 40321
r2_a 0.7837 0.7883

Note

*, ** and *** passed the significance test at the level of 10%, 5% and 1% respectively, the same below

Robustness test

To enhance the robustness of the regression results, this study conducts a series of robustness checks. Firstly, the core explanatory variable is recalculated. Drawing on the study by Zhao et al. (2021) [12], this research compiles statistics on the frequency of 99 digital-related terms across four dimensions: digital technology application, internet business models, smart manufacturing, and modern information systems (dig2) as a proxy indicator for the level of digitalization. The regression results are shown in column (1) of Table 4, where the coefficient of dig2 remains positive, indicating that digital transformation can promote the improvement of enterprise supply chain efficiency.

Table 4. Robustness test.

(1) (2) (3) (4) (5)
stock stock stock stock stock
dig 0.0204** 0.0401*** 1.0602**
(0.0101) (0.0096) (0.4471)
Ldig 0.0095**
(0.0045)
dig2 0.0542***
(0.0116)
size -0.2911***
(0.0328)
tfp 0.5331***
(0.0271)
_cons -4.5108*** -4.4564*** -2.2537*** -4.5489***
(0.2475) (0.0005) (0.6540) (0.2667)
Control YES YES YES YES YES
Firm_FE YES YES YES YES YES
Year_FE YES YES YES YES YES
Obs 40321 34804 36502 34890 27453
r2_a 0.7885 0.7955 0.8103 0.8199 -1.6848

Secondly, considering the possible time lag in the impact of digital transformation on enterprise supply chain efficiency, the study lags the core explanatory variable and control variables by one period before re-running the regression. The results, as shown in column (2) of Table 4, indicate that the coefficient for Ldig remains positive. This demonstrates that even after considering the potential lag effect, digital transformation still enhances enterprise supply chain efficiency.

Thirdly, to reduce the endogeneity problems caused by omitted variables, the study adds two control variables, company size (size) and total factor productivity (tfp), and reruns the regression. Company size is measured by the logarithm of total assets, and total factor productivity is measured using the LP method. The results are shown in column (3) of Table 4 and remain robust.

Next, considering that digital transformation might have been affected by the 2008 global financial crisis, neglecting such significant factors could lead to endogeneity issues [60]. Furthermore, considering the after-effects of the financial crisis, the study excludes data from 2008–2010 and re-tests. The results, as shown in column (4) of Table 4, are also robust.

Lastly, to account for potential reverse causality issues, the study constructs an instrumental variable and uses the two-stage least squares method to re-run the regression. Specifically, the initial share mobility instrumental variable method is adopted, using the product of the initial share of the analysis unit and the overall growth rate to construct the instrumental variable [60]. On the one hand, the annual growth rate of the average level of digital transformation for all companies is calculated as the overall growth rate. On the other hand, the average level of digital transformation from the previous year in other companies within the same industry and province as each company is calculated as the initial share of the analysis unit. The product of these two figures is used as the instrumental variable for digital transformation. Since the success and quality of a company’s digital transformation are closely related to the level of digitalization in its location and industry, this satisfies the relevance condition. Additionally, the construction of the mobility share and the use of the previous year’s sample can effectively mitigate the shortcomings of insufficient exogeneity. The second-stage regression results are shown in column (5) of Table 4, where the coefficient for dig remains significantly positive, indicating that digital transformation can still promote the improvement of enterprise supply chain efficiency. The Cragg-Donald Wald F statistic is 28.598, passing the weak instrument variable test.

Mechanism analysis

To assess the mechanisms through which digitalization influences corporate supply chain efficiency, and given the evident causal inference flaws in the three-stage mediation mechanism test (Jiang, 2022) [61], this study follows the approach of Wu and Yao (2023) [11]. We construct the interaction model depicted in Eq (2) to examine the effects of corporate governance level and market competition degree. If digital transformation promotes supply chain efficiency by enhancing corporate governance levels and market competition, then digital transformation should be more beneficial in promoting supply chain efficiency for companies with higher levels of corporate governance and market competition. Such companies’ digital transformation will have a more pronounced effect on improving supply chain efficiency. Therefore, the following interaction term model is constructed to test the causal mechanism by which digital transformation promotes supply chain efficiency by reducing inventory turnover days through enhancing corporate governance levels and market competition degrees. In this model, chain represents the mechanism variable, either corporate governance level or market competition degree. If digital transformation indeed helps to improve corporate governance level or market competition degree, and thereby promote supply chain efficiency, then the coefficient of the interaction term should be significantly positive.

stocki,t=α0+α1digi,t+α2chain+α3dig*chain+δX+γi+ωt+εi,t (2)

Firstly, the study tests whether digital transformation enhances enterprise supply chain efficiency by improving corporate governance levels. The level of corporate internal governance reflects the efficiency and effectiveness of a company’s management structure, particularly in its capacity to promote transparency, prevent conflicts of interest, and protect the rights of investors. Specifically, following the approach of Zhou et al. (2020) [62], principal component analysis is used to integrate eight indicators—duality of roles, proportion of independent directors, board shareholding ratio, senior management shareholding ratio, the largest shareholder’s shareholding ratio, board size, supervisory board size, and senior management remuneration—into a corporate governance level index (govern). A higher value represents a higher level of corporate governance. The regression results, as shown in column (1) of Table 5, indicate that the coefficient for the interaction term of digital transformation and corporate governance level is significantly positive. This suggests that digital transformation can enhance enterprise supply chain efficiency by improving corporate governance levels. When companies adopt digital strategies, their governance structures may become more efficient due to better data analysis and process automation, which in turn enables companies to respond more quickly to market changes and manage the supply chain more effectively.

Table 5. Mechanism test.

(1) (2)
stock stock
dig 0.0401*** 0.0009
(0.0124) (0.0117)
govern -0.0684**
(0.0333)
dig*govern 0.0293***
(0.0107)
mc 0.0021
(0.0985)
dig*mc 0.2265***
(0.0684)
_cons -4.4302*** -4.4026***
(0.2932) (0.2400)
Control YES YES
Firm_FE YES YES
Year_FE YES YES
Obs 25120 40049
r2_a 0.7923 0.7893

Secondly, the study tests whether digital transformation enhances enterprise supply chain efficiency by increasing market competition levels. The degree of market competition refers to the intensity of competition and the number of competitors that a company faces within its industry. Specifically, following the approach of Wu et al. (2023) [63], the Herfindahl index is used to measure the degree of market competition (mc). The Herfindahl index is a commonly used indicator to assess industry concentration and the intensity of market competition. A lower value indicates a greater number of companies in the market and higher competition; for ease of comparison, this value is multiplied by -1. The regression results, as shown in column (2) of Table 5, indicate that the coefficient for the interaction term of digital transformation and market competition level is significantly positive. This suggests that digital transformation can enhance enterprise supply chain efficiency by increasing market competition levels. As market competition intensifies, companies are more actively adopting digital tools and strategies, such as online platforms, automation technologies, and data analysis tools, to enhance their supply chain operational efficiency, reduce costs, and improve customer service quality, adapting rapidly to changes in market demand.

Heterogeneity analysis

The impact of environmental performance differences on outcomes

To further explore, the study examines whether the effect of digitalization on enhancing enterprise supply chain efficiency varies under different circumstances. First, it assesses whether the results change under different environmental performance scenarios. The total sample is divided into high and low environmental performance groups for regression. Specifically, this study, following the approach of Li et al. (2023) [60], combines qualitative and quantitative measures to evaluate corporate environmental performance and divides the total sample into high and low environmental performance groups for subgroup regression. The regression results are shown in columns (1) and (2) of Table 6, respectively representing the regression outcomes for high and low environmental performance samples. It is found that digital transformation has a more significant effect on enhancing supply chain efficiency for companies with low environmental performance. These companies, likely due to lower initial supply chain efficiency, see more pronounced improvements from digital investments. They may achieve more substantial process optimization, cost savings, and operational efficiency enhancements post-digital transformation. Conversely, companies with high environmental performance might already possess high supply chain efficiency, and therefore the marginal improvements from digital investments are smaller.

Table 6. The heterogeneity analysis.
(1) (2) (3) (4) (5) (6)
stock stock stock stock stock stock
dig 0.0103 0.0441*** 0.0212 0.0420*** 0.0434*** 0.0457***
(0.0112) (0.0118) (0.0160) (0.0123) (0.0146) (0.0113)
_cons -4.5935*** -4.0587*** -4.2469*** -4.3399*** -4.5597*** -4.4120***
(0.3256) (0.3186) (0.4071) (0.2871) (0.3635) (0.2660)
Control YES YES YES YES YES YES
Firm_FE YES YES YES YES YES YES
Year_FE YES YES YES YES YES YES
Obs 13895 23250 10291 29758 17244 17020
r2_a 0.8774 0.7863 0.8509 0.7942 0.7729 0.8229

The impact of firm size differences on outcomes

Second, the study examines whether the results vary across different company sizes. The total sample is divided into large and small companies for regression. Specifically, a company is categorized as large if its total assets exceed the industry annual average, otherwise, it is considered small. The regression results are shown in columns (3) and (4) of Table 6, respectively for large and small companies. The effect of digital transformation on enhancing supply chain efficiency is more pronounced for smaller companies. This finding may indicate that smaller companies, with relatively limited resources, gain greater marginal benefits from digital transformation. These companies may not have fully realized process automation and informatization before transformation, hence the efficiency gains from digitalization are more evident. On the other hand, larger companies may have already achieved some degree of process optimization and automation, making the incremental benefits of digital transformation relatively limited.

The impact of information disclosure quality differences on outcomes

Lastly, the study examines whether the results change under different levels of information disclosure quality. The total sample is divided into high and low information disclosure quality groups for regression. Specifically, the study uses the KV information disclosure index to measure the quality of corporate information disclosure, with a lower KV index indicating higher quality. If the KV index is below the industry annual average, it is categorized as high information disclosure quality, otherwise, it is low. The regression results are shown in columns (5) and (6) of Table 6, respectively for high and low information disclosure quality companies. It is observed that digital transformation has a greater effect on enhancing supply chain efficiency for companies with low information disclosure quality. This suggests that the impact of digital transformation on improving supply chain efficiency is ubiquitous and not significantly affected by the level of corporate information disclosure. A possible explanation is that in companies with low information disclosure quality, there are issues of information asymmetry and opacity in internal management, which are alleviated through digital transformation. Digital technologies such as ERP systems, cloud computing, and big data analytics can improve the availability and processing efficiency of information, reducing internal and external costs associated with information asymmetry. Therefore, these companies can improve supply chain efficiency more through digital transformation.

Economic consequences analysis

The enhancement of supply chain efficiency is usually accompanied by the optimization of information processes, meaning that communication between businesses and suppliers, distributors, and customers becomes smoother. The result is a reduction in coordination costs due to information asymmetry or poor communication. Additionally, an efficient supply chain can provide more reliable delivery times and quality assurance, thereby reducing monitoring and enforcement costs during contract execution. Hence, improving supply chain efficiency helps to reduce a company’s external transaction costs and enhance its market position and financial performance. To verify whether the increase in enterprise supply chain efficiency caused by digital transformation reduces the company’s future external transaction costs, the study conducts the following two-stage economic consequences test, drawing on the approach by Kuang et al. (2023) [64]. As companies with high asset specificity face a higher risk of "lock-in" and are more likely to be exploited by trading partners, they face higher external transaction costs. Following the approach of Yuan et al. (2021) [65], the study uses the ratio of intangible assets to total assets to measure asset specificity (cost).

Δstocki,t=α0+α1Δdigi,t+δΔX+γi+ωt+εi,t (3)
Δcosti,t+1=α0+α1Δstocki,t^+δΔX+γi+ωt+εi,t (4)

The first and second-stage regression results are shown in columns (1) and (2) of Table 7, respectively. The coefficient in column (1) is significantly positive, indicating that a positive change in digital transformation leads to a positive change in enterprise supply chain efficiency. The coefficient in column (2) is significantly negative, indicating that a positive change in enterprise supply chain efficiency leads to a negative change in future external transaction costs. This result validates that the improvement in enterprise supply chain efficiency caused by digital transformation reduces the company’s future external transaction costs. With the digitalization of the supply chain process, enterprises can more precisely track and forecast product flows, reducing additional costs caused by supply uncertainty.

Table 7. The economic consequences analysis.

(1) (2)
Δstocki,t Δcosti,t+1
Δdigi,t 0.0127***
(0.0042)
Δstocki,t^ -0.0562***
(0.0074)
_cons 0.0210*** 0.0156
(0.0052) (0.0105)
Control YES YES
Firm_FE YES YES
Year_FE YES YES
Obs 34804 30744
r2_a 0.0063 -0.0325

Discussion

This research extensively explores how digital transformation significantly enhances supply chain efficiency, especially within the context of global economic integration and intensifying market competition. We discovered that through the effective use of cutting-edge technologies such as the Internet of Things (IoT), cloud computing, big data analytics, and artificial intelligence, companies can not only optimize decision-making processes and resource allocation but also significantly increase the transparency of their supply chains. The application of these technologies, as demonstrated in the study by Paolucci et al. (2021) [66] in the automotive supply chain, not only improves cost efficiency but also optimizes the flow of information between businesses, suppliers, distributors, and customers, thereby boosting overall supply chain efficiency. Moreover, this study underscores the critical role of digital transformation in enhancing a company’s rapid response capabilities to unforeseen events, such as a global pandemic, emphasizing the importance of immediate access and analysis of crucial supply chain data. This capability is vital for maintaining competitiveness in an ever-changing market environment.

Secondly, this study provides data-driven evidence of the two pathways through which digital transformation affects enterprise supply chain efficiency. Unlike existing literature that discusses the mechanisms of digital transformation on supply chain efficiency from perspectives of financing constraints, transaction costs, business efficiency, strategic layout [20, 21], this study finds that digital transformation can enhance supply chain efficiency by promoting internal corporate governance and by fostering external market competition. In terms of improving governance, digital transformation, by providing real-time data and analytical tools, strengthens monitoring processes and risk management [49], thereby improving supply chain transparency and collaborative efficiency [46]. In the aspect of external market competition, digital platforms and tools such as CRM and supply chain management software, enable businesses to capture market demand and consumer preferences more accurately, increasing market sensitivity and customer satisfaction, and thus enhancing enterprise supply chain efficiency [55]. This finding highlights the dual value of digital transformation in driving supply chain management, both improving internal management efficiency, and enhancing market responsiveness and customer satisfaction.

Our research further reveals that the impact of digital transformation on supply chain efficiency exhibits significant heterogeneity across different corporate backgrounds. Particularly, in companies with lower environmental performance, smaller scale, and lower quality of information disclosure, the contribution of digital transformation to supply chain efficiency is more pronounced. This indicates that digital transformation offers significant opportunities for efficiency improvements in companies with initially lower efficiency levels. Conversely, for those companies that have already achieved a higher level of supply chain management, the marginal benefits of digital transformation are relatively smaller. This finding underscores the necessity of refining digital investment strategies, especially for high-efficiency companies seeking to further optimize their supply chains through technological advancements. When implementing digital strategies, it is important to consider the specific needs and current efficiency levels of the company, ensuring that technology applications are targeted to address existing issues or enhance efficiency in key areas, thereby maximizing benefits. For example, for companies with high environmental performance, more precise and advanced digital technology applications, such as AI-driven demand forecasting and advanced data analytics, may be key to enhancing competitive advantages.

We further analyzed the economic consequences of digital transformation in enhancing supply chain efficiency, particularly in terms of reducing external transaction costs. By optimizing information flows, digital transformation enables more efficient and transparent communication between companies and their suppliers, distributors, and customers. This not only reduces coordination costs caused by information asymmetry or poor communication but also ensures the timing and quality of deliveries, significantly lowering the costs of monitoring and enforcement during contract execution. Therefore, enhancing supply chain efficiency is crucial for reducing a company’s external transaction costs, thereby strengthening its market position and financial performance. To empirically test this, we employed a two-stage regression model to explore the relationship between digital transformation, supply chain efficiency enhancement, and a company’s external transaction costs. The results show that digital transformation has a significant positive impact on corporate supply chain efficiency, which in turn significantly reduces a company’s future external transaction costs. This finding highlights the importance of digital transformation in the current business environment, not only improving internal operational efficiency but also bringing significant economic benefits to the company.

The contributions of this article are mainly reflected in three aspects. First, in terms of research content, by directly exploring the impact of digital transformation on corporate supply chain efficiency rather than just traditional indicators like financial performance, this study provides new insights into the role of digital transformation in the field of supply chain management. Compared to existing literature, our research reveals a significant positive impact of digital transformation on supply chain efficiency, offering an important supplement to studies in this field and enriching the understanding of the comprehensive effects of digital transformation. Second, in terms of research mechanisms, by constructing a theoretical framework that includes internal governance levels and external market competition, this study reveals the specific mechanisms through which digital transformation promotes supply chain efficiency enhancement. This not only addresses the issue of unclear impact pathways in existing literature but also provides a new perspective for subsequent research analyzing the impact of digital transformation on corporate operations. Lastly, in terms of research expansion, this study explores the heterogeneous impact of digital transformation on supply chain efficiency across different corporate backgrounds. Through group regression analysis, we captured the variability of digital transformation effects, providing detailed guidance for different types of companies on how to achieve supply chain efficiency improvements during digital transformation. Furthermore, our analysis of economic consequences further examines how digital transformation reduces a company’s future external transaction costs by enhancing supply chain efficiency, offering policy guidance for promoting digital transformation and supply chain management practices. Through these contributions, this study not only deepens the academic understanding of the impact of digital transformation but also provides practical insights and recommendations for corporate practice and policy formulation.

Conclusion

Research findings

With the acceleration of globalization and technological innovation, digital transformation has become key in driving enterprise competitiveness. Against this macro background, this study, based on data from A-share listed companies in China from 2007 to 2022, delves into how digital transformation impacts enterprise supply chain efficiency. The findings clearly indicate that digital transformation has a significant positive effect on enhancing supply chain efficiency, and robustness tests confirm the reliability of these results. Mechanism analysis reveals that the level of corporate governance and the degree of market competition are two primary mediators through which digital transformation improves supply chain efficiency. Heterogeneity analysis shows that the impact of digital transformation on supply chain efficiency varies among companies with different environmental performances, sizes, and levels of information disclosure, with a more pronounced effect on companies with lower environmental performance, smaller size, and lower information disclosure quality. Lastly, the economic consequences analysis finds that digital transformation drives down future external transaction costs, thereby consolidating the enterprise’s market competitiveness and elevating financial performance.

Policy recommendations

Based on the findings of this study, we propose the following policy recommendations to promote digital transformation to further improve enterprise supply chain efficiency. First, given the significant positive impact of digital transformation on enterprise supply chain efficiency, enterprises and governments should cooperate to strengthen the construction of digital infrastructure, such as providing a stable network environment and efficient data management platform, and develop an integrated digital strategy that not only focuses on technology introduction itself, but also covers organizational culture, employee training and process optimization. To fully support efficient supply chain management. Second, given that improving internal governance is a key mechanism for improving supply chain efficiency through digital transformation, companies should aim to improve governance structures and ensure transparency and compliance in decision-making processes. The government should encourage enterprises to conduct technological research and innovation in key technology areas, such as artificial intelligence, big data analysis and the Internet of Things, by providing incentives such as policy and fiscal and tax incentives. In addition, policymakers should encourage collaboration and sharing of data and resources across the supply chain to improve efficiency, with a special focus on micro and small enterprises and smes, through tax breaks, financial support and professional training to help them invest in digital projects and promote the growth and development of these enterprises. Finally, while pursuing digital transformation, enterprises should consider their long-term development strategy, not only adapting to current market needs, but also anticipating future trends to ensure that the transformation strategy is sustainable and forward-looking. The government and industry organizations can provide information support to enterprises through the release of industry reports and trend forecasts to help them make more informed long-term development decisions. These policy recommendations aim to harness the potential of digital transformation more effectively and improve the efficiency of the corporate supply chain, thereby enhancing the market competitiveness and financial performance of enterprises, and are important for the continued health of enterprises themselves and the economy as a whole.

Research limitations

While this study provides valuable insights into how digital transformation affects the efficiency of enterprise supply chains, we also recognize some limitations of the study. First of all, since the data is only from Chinese A-share listed companies, the results of the study may not be representative of all enterprises, especially small and medium-sized enterprises and non-listed companies. Second, this study does not fully consider the industry specificity, and may ignore the differences in digitalization needs and coping strategies of different industries. In addition, due to the focus on the Chinese market, the results of the study may not be applicable to other cultural and regional contexts. Rapid changes in technological development may also limit the timeliness of research conclusions. Future studies can make up for these limitations by expanding the sample scope, introducing qualitative research methods, and designing causal experiments, so as to further enrich and deepen the understanding of the relationship between digital transformation and supply chain efficiency.

Acknowledgments

The authors would like to thank the anonymous reviewers and the editors.

Data Availability

The sample data used in this study are derived from the financial data of Chinese A-share listed companies between 2007 and 2022, covering critical phases of digital transformation as well as periods of rapid economic development and structural adjustment in China. The data on digital transformation were obtained through an in-depth analysis of information released by the Juchao Information website, which includes various indicators of corporate digitalization efforts. Additionally, we accessed other relevant financial data from the CSMAR database. Given that these data originate from third-party sources, namely Juchao Information website and CSMAR database, we are unable to directly provide these datasets. Researchers interested in this data should apply for access directly from these third-party institutions. Third-party data access instructions are as follows: Digital Transformation Data: Obtained through the Juchao Information website, for specific acquisition methods please refer to the Juchao Information website's relevant page (http://www.cninfo.com.cn/new/index). CSMAR Database Financial Data: Obtained through the CSMAR database, for specific access conditions and methods please refer to the CSMAR official website (https://data.csmar.com/). Since the data are from third-party sources, our research team cannot provide direct download links or datasets. We confirm that, during the course of this study, no data that could not be equally obtained by other researchers or any special access permissions were used.

Funding Statement

The author(s) received no specific funding for this work.

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Decision Letter 0

Ioana Gutu

7 Feb 2024

PONE-D-23-42214Digital Transformation and Supply Chain Efficiency Improvement: An Empirical Study from A-Share Listed Companies in ChinaPLOS ONE

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If applicable, we recommend that you deposit your laboratory protocols in protocols.io to enhance the reproducibility of your results. Protocols.io assigns your protocol its own identifier (DOI) so that it can be cited independently in the future. For instructions see: https://journals.plos.org/plosone/s/submission-guidelines#loc-laboratory-protocols. Additionally, PLOS ONE offers an option for publishing peer-reviewed Lab Protocol articles, which describe protocols hosted on protocols.io. Read more information on sharing protocols at https://plos.org/protocols?utm_medium=editorial-email&utm_source=authorletters&utm_campaign=protocols.

We look forward to receiving your revised manuscript.

Kind regards,

Ioana Gutu, Postdoctoral

Academic Editor

PLOS ONE

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Reviewers' comments:

Reviewer's Responses to Questions

Comments to the Author

1. Is the manuscript technically sound, and do the data support the conclusions?

The manuscript must describe a technically sound piece of scientific research with data that supports the conclusions. Experiments must have been conducted rigorously, with appropriate controls, replication, and sample sizes. The conclusions must be drawn appropriately based on the data presented.

Reviewer #1: Partly

Reviewer #2: Yes

Reviewer #3: Yes

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2. Has the statistical analysis been performed appropriately and rigorously?

Reviewer #1: N/A

Reviewer #2: No

Reviewer #3: Yes

**********

3. Have the authors made all data underlying the findings in their manuscript fully available?

The PLOS Data policy requires authors to make all data underlying the findings described in their manuscript fully available without restriction, with rare exception (please refer to the Data Availability Statement in the manuscript PDF file). The data should be provided as part of the manuscript or its supporting information, or deposited to a public repository. For example, in addition to summary statistics, the data points behind means, medians and variance measures should be available. If there are restrictions on publicly sharing data—e.g. participant privacy or use of data from a third party—those must be specified.

Reviewer #1: Yes

Reviewer #2: Yes

Reviewer #3: Yes

**********

4. Is the manuscript presented in an intelligible fashion and written in standard English?

PLOS ONE does not copyedit accepted manuscripts, so the language in submitted articles must be clear, correct, and unambiguous. Any typographical or grammatical errors should be corrected at revision, so please note any specific errors here.

Reviewer #1: Yes

Reviewer #2: Yes

Reviewer #3: Yes

**********

5. Review Comments to the Author

Please use the space provided to explain your answers to the questions above. You may also include additional comments for the author, including concerns about dual publication, research ethics, or publication ethics. (Please upload your review as an attachment if it exceeds 20,000 characters)

Reviewer #1: Comment 1: The introduction delves into generalities about the importance of an efficient supply chain without delving into the specific objectives or focus of the study until later. A more explicit statement about the research question, objectives, or hypotheses would make the introduction more focused and engaging.

Comment 2: While the introduction references existing literature on digital transformation, it falls short in explicitly identifying the gap that this study aims to fill. Clearly stating the research gap would strengthen the rationale for conducting the study and demonstrate the paper's contribution to the field.

Comment 3: While the review covers the basics of supply chain efficiency and the integration of advanced technologies, it lacks in-depth analysis and critical evaluation of existing literature. A more critical examination of methodologies, limitations, and gaps in the literature would strengthen the review.

Comment 4: The literature review identifies a need for enrichment and expansion in research perspectives, mechanisms, and scope regarding the relationship between digital transformation and supply chain efficiency. While this is valid, it would be helpful to explicitly state specific research questions or areas that future studies could explore.

the authors can rely on some other references to enrich there study in the literature and methodology:

- Khatib, S. F., Ismail, I. H., Salameh, N., Abbas, A. F., Bazhair, A. H., & Sulimany, H. G. H. (2023). Carbon emission and firm performance: The moderating role of management environmental training. Sustainability, 15(13), 10485.

- Ye, X., & Yue, P. (2023). Financial literacy and household energy efficiency: An analysis of credit market and supply chain. Finance Research Letters, 52, 103563.

Comment 5: The hypotheses (H1, H2, H3) are briefly stated but lack clarity in terms of how they will be tested or validated. Providing more explicit details on the variables involved in each hypothesis and the expected outcomes would enhance the rigor of the research framework.

Comment 6: The findings are reiterated in the introduction of the discussion section. Instead of restating the positive impact of digital transformation, consider delving directly into the interpretation and implications of the results to maintain reader engagement.

Comment 7: The study outlines its contributions in terms of content, mechanism, and expansion, but it would be beneficial to explicitly link each contribution to the specific findings or results discussed in the study. This would provide a clearer understanding of how each contribution is substantiated.

Comment 8: In the research findings section ensure that the policy recommendations directly align with the research findings. Explicitly state how each recommendation is derived from the study's results, reinforcing the practical implications of the research.

Comment 9: Integrate the limitations mentioned in the discussion section into the conclusion. Addressing limitations in the conclusion provides a holistic perspective on the study's scope and potential areas for improvement in future research.

Reviewer #2: ” Digital Transformation and Supply Chain Efficiency Improvement: An Empirical Study from A-Share Listed Companies in China” is an interesting paper, on a relevant topic, using a decent methodology. The information is easy to navigate, and the structure of the paper allows readers to analyse the concepts approached, providing an interesting insight of the topic. The paper is written according to academic standards, using proper language and scientific style.

However, before acceptance, the authors should pay attention to the following:

- The methodology lacks better presentation and detail. The reader is not informed what type of methodology is employed. A short mentioning is made only in section 5 Discussion:” Through group regression analysis, this paper captures the heterogeneity of the effects of digital transformation, providing detailed guidance for different types of enterprises on how to achieve supply chain efficiency improvement in the context of digital transformation. At the same time, through economic consequences analysis, the research also examines how digital transformation can reduce future external transaction costs by improving corporate supply chain efficiency, which has important policy guidance value for advancing digital transformation and supply chain management practices.”

Authors should develop this information in the Research methodology section and also briefly mention it in the Introduction part.

- For equations (1) and (2) the authors do not provide references. Moreover, at the beginning of section 3.3 Model Construction, authors state that:” Drawing on previous research...” and no reference is made to previous research that was analysed here.

Authors should develop the Research methodology part and include all necessary references that were investigated to build the model.

Reviewer #3: Dear Editor,

I reviewed the paper entitled Digital Transformation and Supply Chain Efficiency Improvement: An Empirical Study from A-Share Listed Companies in China and I have some things that concern me.

The paper has many strong points that, at first, convinced me it can be published after a minor revision.

These are:

1. The objective that can generate the interest of the readers and the arguments of the authors regarding the originality of the approach.

2. Literature review that is presented in an easy-to-follow way and that supports the research objective.

3. The methodology used, which considers several steps through which the authors solve specific problems such as: heterogeneity, endogeneity, etc.

4. Consistent database and varied variables, as well as the concern for checking the robustness of the results.

5. Correlation of own results with recent ones and confirmation of hypotheses.

6. Correlation of results with public policy proposals.

7. Accepting the existence of limitations.

However, checking if the authors have identified the most recent publications on the researched topic, I found a paper which does not appear in the references: Feimei Liao, Yaoyao Hu, Mengjie Chen, Shulin Xu, Digital transformation and corporate green supply chain efficiency: Evidence from China, Economic Analysis and Policy, Volume 81, 2024, Pages 195-207, ISSN 0313-5926, https://doi.org/10.1016/j.eap.2023.11.033.

The similarities between the reviewed paper and the one cited above are quite concerning, starting with the abstract. For this reason, I cannot decide on this article. I believe that the decision should be made by the editor according to the journal policy.

Thank you for understanding!

**********

6. PLOS authors have the option to publish the peer review history of their article (what does this mean?). If published, this will include your full peer review and any attached files.

If you choose “no”, your identity will remain anonymous but your review may still be made public.

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Reviewer #1: No

Reviewer #2: No

Reviewer #3: No

**********

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PLoS One. 2024 Apr 16;19(4):e0302133. doi: 10.1371/journal.pone.0302133.r002

Author response to Decision Letter 0


27 Feb 2024

Dear Dr. Ioana Gutu and reviewers,

Firstly, I would like to express my sincere gratitude for your valuable comments during the review process. Your professional advice was crucial to our study, helping us identify the shortcomings in our paper and guiding us through a comprehensive revision. We have thoroughly revised our manuscript based on the comments from the reviewers and yourself, paying special attention to enhancing the connections between variables, clarifying our methodology, clearly stating our research hypotheses and discussing their relation to previous studies, as well as considering the limitations of our research in detail. Below are our responses to each reviewer's comments:

Response to Reviewer #1: Thank you for your meticulous review and valuable suggestions.

Regarding comment 1: Thank you for pointing out the issues in the introduction. We have revised the introduction, now clearly stating the research problem, objectives, and hypotheses, making it more focused and engaging.

Regarding comment 2: We appreciate your pointing out the lack of a clear research gap in the literature review. Following your suggestion, we have now clearly identified the specific research gap our study aims to fill, and strengthened the rationale for conducting our research.

Regarding comment 3: We acknowledge the previous lack of depth in the literature review. Now, we have added a critical evaluation of key literature, including discussions on limitations and future research directions.

Response to comment 4: Thank you for suggesting that the literature review could further enrich and expand on the research perspectives, mechanisms, and scope. Based on your advice, we have detailed specific issues and areas future research could explore, especially regarding the in-depth mechanisms between digital transformation and supply chain efficiency, and applications across different industry backgrounds.

Response to comment 5: Thank you for your suggestion on the clarity of hypothesis statements. We have revisited and clearly articulated each hypothesis's variables and expected outcomes, ensuring the research framework's logical coherence and the verifiability of the hypotheses.

Response to comment 6: We appreciate your suggestion about the repetition of results at the beginning of the discussion section. To avoid redundancy and maintain the reader's interest, we now directly proceed to interpret the results and their significance for existing research and practice, enhancing the value and depth of the discussion section.

Response to comment 7: We recognize the importance of clearly linking each research contribution to specific findings for the reader's understanding of the entire paper. Therefore, we have revised the conclusion section to ensure that each contribution is closely related to the research findings and clearly demonstrates how these contributions advance our understanding of the relationship between digital transformation and supply chain efficiency.

Response to comment 8: We are very grateful for your correction on the direct correspondence between policy suggestions and research findings. In the revised manuscript, we ensured that each policy suggestion is based on research findings and clearly indicated its source, strengthening the practical application value of our study.

Response to comment 9: We agree with the importance of discussing research limitations in the conclusion section. Therefore, we have comprehensively discussed the limitations of our study in the conclusion section, pointing out the potential impact of these limitations on the research conclusions, while also suggesting directions for future research to further explore this field.

Response to Reviewer #2: We are very grateful for Reviewer #2's specific suggestions on our methodology and introduction section. Regarding the enrichment of the introduction: We briefly mentioned the methodology adopted in our study in the introduction section.

Regarding the details of the methodology: We have expanded the methodology section, providing more details and references, and clarified the choice and implementation process of the research design.

Regarding the citation of equations: We have added specific literature citations for equations (1) and (2) and detailed the theoretical foundation of the model construction and references to previous research.

Response to Reviewer #3: We appreciate Reviewer #3's concerns and have conducted a thorough review regarding the similarity issue. Regarding the concern about similarity: We carefully compared the two papers and ensured our research provides unique insights and new evidence supplementing existing research. We also added the articles you mentioned in our references to show our attention to the latest research trends.

Overall, we have thoroughly revised our manuscript to ensure it meets the publication standards of PLOS ONE. We sincerely hope our responses and revisions address all concerns raised by you and the reviewers.

Once again, thank you for your valuable time and professional advice.

Sincerely, Min Fan

Decision Letter 1

Ioana Gutu

19 Mar 2024

PONE-D-23-42214R1Digital Transformation and Supply Chain Efficiency Improvement: An Empirical Study from A-Share Listed Companies in ChinaPLOS ONE

Dear Dr. Fan,

Thank you for submitting your manuscript to PLOS ONE. After careful consideration, we feel that it has merit but does not fully meet PLOS ONE’s publication criteria as it currently stands. Therefore, we invite you to submit a revised version of the manuscript that addresses the points raised during the review process.

Please consider clearly and concisely addressing all the concepts and variables that define your research, along with other minor issues as kindly recommended by Reviewers.

Please submit your revised manuscript by May 03 2024 11:59PM. If you will need more time than this to complete your revisions, please reply to this message or contact the journal office at plosone@plos.org. When you're ready to submit your revision, log on to https://www.editorialmanager.com/pone/ and select the 'Submissions Needing Revision' folder to locate your manuscript file.

Please include the following items when submitting your revised manuscript:

  • A rebuttal letter that responds to each point raised by the academic editor and reviewer(s). You should upload this letter as a separate file labeled 'Response to Reviewers'.

  • A marked-up copy of your manuscript that highlights changes made to the original version. You should upload this as a separate file labeled 'Revised Manuscript with Track Changes'.

  • An unmarked version of your revised paper without tracked changes. You should upload this as a separate file labeled 'Manuscript'.

If you would like to make changes to your financial disclosure, please include your updated statement in your cover letter. Guidelines for resubmitting your figure files are available below the reviewer comments at the end of this letter.

If applicable, we recommend that you deposit your laboratory protocols in protocols.io to enhance the reproducibility of your results. Protocols.io assigns your protocol its own identifier (DOI) so that it can be cited independently in the future. For instructions see: https://journals.plos.org/plosone/s/submission-guidelines#loc-laboratory-protocols. Additionally, PLOS ONE offers an option for publishing peer-reviewed Lab Protocol articles, which describe protocols hosted on protocols.io. Read more information on sharing protocols at https://plos.org/protocols?utm_medium=editorial-email&utm_source=authorletters&utm_campaign=protocols.

We look forward to receiving your revised manuscript.

Kind regards,

Ioana Gutu, Postdoctoral

Academic Editor

PLOS ONE

Journal Requirements:

Please review your reference list to ensure that it is complete and correct. If you have cited papers that have been retracted, please include the rationale for doing so in the manuscript text, or remove these references and replace them with relevant current references. Any changes to the reference list should be mentioned in the rebuttal letter that accompanies your revised manuscript. If you need to cite a retracted article, indicate the article’s retracted status in the References list and also include a citation and full reference for the retraction notice.

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Reviewers' comments:

Reviewer's Responses to Questions

Comments to the Author

1. If the authors have adequately addressed your comments raised in a previous round of review and you feel that this manuscript is now acceptable for publication, you may indicate that here to bypass the “Comments to the Author” section, enter your conflict of interest statement in the “Confidential to Editor” section, and submit your "Accept" recommendation.

Reviewer #1: All comments have been addressed

Reviewer #4: All comments have been addressed

**********

2. Is the manuscript technically sound, and do the data support the conclusions?

The manuscript must describe a technically sound piece of scientific research with data that supports the conclusions. Experiments must have been conducted rigorously, with appropriate controls, replication, and sample sizes. The conclusions must be drawn appropriately based on the data presented.

Reviewer #1: Yes

Reviewer #4: Yes

**********

3. Has the statistical analysis been performed appropriately and rigorously?

Reviewer #1: Yes

Reviewer #4: Yes

**********

4. Have the authors made all data underlying the findings in their manuscript fully available?

The PLOS Data policy requires authors to make all data underlying the findings described in their manuscript fully available without restriction, with rare exception (please refer to the Data Availability Statement in the manuscript PDF file). The data should be provided as part of the manuscript or its supporting information, or deposited to a public repository. For example, in addition to summary statistics, the data points behind means, medians and variance measures should be available. If there are restrictions on publicly sharing data—e.g. participant privacy or use of data from a third party—those must be specified.

Reviewer #1: Yes

Reviewer #4: Yes

**********

5. Is the manuscript presented in an intelligible fashion and written in standard English?

PLOS ONE does not copyedit accepted manuscripts, so the language in submitted articles must be clear, correct, and unambiguous. Any typographical or grammatical errors should be corrected at revision, so please note any specific errors here.

Reviewer #1: Yes

Reviewer #4: No

**********

6. Review Comments to the Author

Please use the space provided to explain your answers to the questions above. You may also include additional comments for the author, including concerns about dual publication, research ethics, or publication ethics. (Please upload your review as an attachment if it exceeds 20,000 characters)

Reviewer #1: I strongly recommend that we submit this paper for publication. The depth of research, clarity of arguments, and significance of findings make it an ideal candidate for dissemination within the academic community. The meticulous attention to detail, thorough analysis, and innovative approach showcased throughout the manuscript demonstrate the dedication and expertise of the authors. By sharing this work with the broader scientific community, we not only contribute to the advancement of knowledge in our field but also invite valuable feedback and discussion that can further refine and strengthen our conclusions. Therefore, I believe it is imperative that we seize this opportunity to disseminate our findings through publication, ultimately enriching the scholarly discourse and advancing our collective understanding

Reviewer #4: Based on the paper's content, the paper is well executed but would benefit from several improvements.

1 Regarding "internal corporate governance" and "external market competition" as two major mechanisms of digital transformation, ensure that the most recent and relevant literature is cited to reinforce the authority of these concepts.

2 In the abstract, the statement that "digital transformation significantly enhances supply chain efficiency" should be revised to "the research indicates that digital transformation plays a key role in significantly enhancing supply chain efficiency" to increase the accuracy of the semantics.

3 Review all cited references in the paper, especially in the abstract and conclusion sections, to ensure consistency and accuracy of the citation format, such as author names, publication years, and paper titles following prescribed guidelines.

4 When discussing how digital transformation impacts supply chain efficiency across different corporate backgrounds, consider optimizing the structure of this section to make it more logical and organized. Clear subheadings could be used to distinguish between different aspects, providing better clarity.

5 Carefully check the citation format and ensure uniformity and standardization of all figures and image annotations throughout the document.

6 For the conclusion section that states "the improvement in supply chain efficiency caused by digital transformation can reduce future external transaction costs and enhance the market position and financial performance of the enterprise," it is recommended to rephrase more concisely as "digital transformation drives down future external transaction costs, thereby consolidating the enterprise's market competitiveness and elevating financial performance," to emphasize its direct positive impact on the company's performance.

I hope it helps with your research. Good luck.

**********

7. PLOS authors have the option to publish the peer review history of their article (what does this mean?). If published, this will include your full peer review and any attached files.

If you choose “no”, your identity will remain anonymous but your review may still be made public.

Do you want your identity to be public for this peer review? For information about this choice, including consent withdrawal, please see our Privacy Policy.

Reviewer #1: No

Reviewer #4: No

**********

[NOTE: If reviewer comments were submitted as an attachment file, they will be attached to this email and accessible via the submission site. Please log into your account, locate the manuscript record, and check for the action link "View Attachments". If this link does not appear, there are no attachment files.]

While revising your submission, please upload your figure files to the Preflight Analysis and Conversion Engine (PACE) digital diagnostic tool, https://pacev2.apexcovantage.com/. PACE helps ensure that figures meet PLOS requirements. To use PACE, you must first register as a user. Registration is free. Then, login and navigate to the UPLOAD tab, where you will find detailed instructions on how to use the tool. If you encounter any issues or have any questions when using PACE, please email PLOS at figures@plos.org. Please note that Supporting Information files do not need this step.

PLoS One. 2024 Apr 16;19(4):e0302133. doi: 10.1371/journal.pone.0302133.r004

Author response to Decision Letter 1


22 Mar 2024

Dear Dr. Ioana Gutu and Reviewers,

We are profoundly grateful for the opportunity to revise our manuscript and resubmit it for consideration for publication in PLOS ONE. We deeply appreciate the constructive feedback provided by the academic editor and reviewers. Their insights have been invaluable in enhancing the quality and clarity of our work. We have conducted a comprehensive review and a more detailed description of the main concepts and variables used in our research, ensuring the clarity and logic of our research framework and results.

Reviewer #1:

First and foremost, we wish to express our sincerest gratitude to Reviewer #1 for their positive evaluation of our manuscript and for recognizing the depth and significance of our research.

Reviewer #4:

We also thank Reviewer #4 for their detailed and constructive feedback, which has played a significant role in improving our manuscript. Here are our responses to each of the points raised:

Literature on Digital Transformation Mechanisms: We have added two more recent and relevant literature references to strengthen the authority of these concepts. Thank you for pointing this out, which has made our theoretical framework more robust.

Abstract Semantics: The statement in the abstract has been revised to "the research indicates that digital transformation plays a key role in significantly enhancing supply chain efficiency," as suggested. This alteration better captures the essence of our findings and aligns with the empirical evidence presented.

Consistency in Citation Format: Following your suggestion, we have carefully reviewed and corrected the citation format throughout the manuscript, ensuring the consistency and accuracy of all references according to the prescribed guidelines. This includes a meticulous check of author names, publication years, and paper titles.

Organizational Structure: We have reorganized the section discussing the impact of digital transformation across different corporate backgrounds, implementing clear subheadings to differentiate various aspects. This structure provides better clarity and logic, enhancing the reading experience.

Standardization of Figures and Images: All figures and image annotations have been carefully checked and standardized to ensure the uniformity of the entire document. This standardization enhances the visual presentation and coherence of our research findings.

Concise Conclusion: The conclusion section has been revised to more concisely state the direct positive impact of digital transformation on company performance. The new phrasing, "digital transformation drives down future external transaction costs, thereby consolidating the enterprise's market competitiveness and elevating financial performance," succinctly encapsulates our core message and findings.

We hope our revisions and responses adequately address the concerns and comments raised by the reviewers.

Attachment

Submitted filename: Response to Reviewers8.docx

pone.0302133.s001.docx (12.9KB, docx)

Decision Letter 2

Ioana Gutu

28 Mar 2024

Digital Transformation and Supply Chain Efficiency Improvement: An Empirical Study from A-Share Listed Companies in China

PONE-D-23-42214R2

Dear Dr. Min Fan,,

We’re pleased to inform you that your manuscript has been judged scientifically suitable for publication and will be formally accepted for publication once it meets all outstanding technical requirements.

Within one week, you’ll receive an e-mail detailing the required amendments. When these have been addressed, you’ll receive a formal acceptance letter and your manuscript will be scheduled for publication.

An invoice will be generated when your article is formally accepted. Please note, if your institution has a publishing partnership with PLOS and your article meets the relevant criteria, all or part of your publication costs will be covered. Please make sure your user information is up-to-date by logging into Editorial Manager at Editorial Manager® and clicking the ‘Update My Information' link at the top of the page. If you have any questions relating to publication charges, please contact our Author Billing department directly at authorbilling@plos.org.

If your institution or institutions have a press office, please notify them about your upcoming paper to help maximize its impact. If they’ll be preparing press materials, please inform our press team as soon as possible -- no later than 48 hours after receiving the formal acceptance. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information, please contact onepress@plos.org.

Kind regards,

Ioana Gutu, Postdoctoral

Academic Editor

PLOS ONE

Additional Editor Comments (optional):

Reviewers' comments:

Acceptance letter

Ioana Gutu

3 Apr 2024

PONE-D-23-42214R2

PLOS ONE

Dear Dr. Fan,

I'm pleased to inform you that your manuscript has been deemed suitable for publication in PLOS ONE. Congratulations! Your manuscript is now being handed over to our production team.

At this stage, our production department will prepare your paper for publication. This includes ensuring the following:

* All references, tables, and figures are properly cited

* All relevant supporting information is included in the manuscript submission,

* There are no issues that prevent the paper from being properly typeset

If revisions are needed, the production department will contact you directly to resolve them. If no revisions are needed, you will receive an email when the publication date has been set. At this time, we do not offer pre-publication proofs to authors during production of the accepted work. Please keep in mind that we are working through a large volume of accepted articles, so please give us a few weeks to review your paper and let you know the next and final steps.

Lastly, if your institution or institutions have a press office, please let them know about your upcoming paper now to help maximize its impact. If they'll be preparing press materials, please inform our press team within the next 48 hours. Your manuscript will remain under strict press embargo until 2 pm Eastern Time on the date of publication. For more information, please contact onepress@plos.org.

If we can help with anything else, please email us at customercare@plos.org.

Thank you for submitting your work to PLOS ONE and supporting open access.

Kind regards,

PLOS ONE Editorial Office Staff

on behalf of

Dr. Ioana Gutu

Academic Editor

PLOS ONE

Associated Data

    This section collects any data citations, data availability statements, or supplementary materials included in this article.

    Supplementary Materials

    Attachment

    Submitted filename: Response to Reviewers8.docx

    pone.0302133.s001.docx (12.9KB, docx)

    Data Availability Statement

    The sample data used in this study are derived from the financial data of Chinese A-share listed companies between 2007 and 2022, covering critical phases of digital transformation as well as periods of rapid economic development and structural adjustment in China. The data on digital transformation were obtained through an in-depth analysis of information released by the Juchao Information website, which includes various indicators of corporate digitalization efforts. Additionally, we accessed other relevant financial data from the CSMAR database. Given that these data originate from third-party sources, namely Juchao Information website and CSMAR database, we are unable to directly provide these datasets. Researchers interested in this data should apply for access directly from these third-party institutions. Third-party data access instructions are as follows: Digital Transformation Data: Obtained through the Juchao Information website, for specific acquisition methods please refer to the Juchao Information website's relevant page (http://www.cninfo.com.cn/new/index). CSMAR Database Financial Data: Obtained through the CSMAR database, for specific access conditions and methods please refer to the CSMAR official website (https://data.csmar.com/). Since the data are from third-party sources, our research team cannot provide direct download links or datasets. We confirm that, during the course of this study, no data that could not be equally obtained by other researchers or any special access permissions were used.


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