Table 1.
Research instrument.
| Construct | Codes | Item |
|---|---|---|
| Perceived usefulness | PU1 | Using AI in healthcare allows me to find the best deals. |
| PU2 | The use of AI enhances my effectiveness in adopting healthcare services. | |
| PU3 | The use of AI in healthcare is useful to me. | |
| PU4 | The use of AI in healthcare saves time for me. | |
| Perceived ease of use | PEU1 | AI-powered healthcare services are easy to use. |
| PEU2 | Healthcare does not require much mental effort if supported by AI (AI offers alternatives). | |
| PEU3 | Healthcare is not so complicated if AI offered services to me. | |
| PEU4 | Learning how to use AI-powered healthcare services is easy. | |
| PEU5 | It is easy to become skillful at using AI-powered healthcare services. | |
| Trust | T1 | I am convinced that AI in healthcare is used to provide customers with the best offerings. |
| T2 | I trust healthcare apps that use AI. | |
| Adoption of the Metaverse in healthcare | MV1 | I enjoy my experience with metaverse. |
| MV2 | I am keen to integrate technology into my healthcare tasks in the future. | |
| MV3 | My preferred mode of healthcare facility is face-to-face. | |
| MV4 | I am confident in using future technology. | |
| Metaculture | MC1 | Metaverse is creating a digital divide. |
| MC2 | Metaverse is a threat to your cultural values and attitudes. | |
| MC3 | People in the metaverse will get a behavioral change. | |
| MC4 | Metaverse is a threat to our social system. | |
| MC5 | Metaverse will leads to physical loneliness. | |
| MC6 | Metaverse will bring a cultural change into society. | |
| MC7 | You trust the metaverse in healthcare. | |
| Digital Divide | DD1 | The internet service is available all the time |
| DD2 | The cost of the internet connection is reasonable for my household | |
| DD3 | The internet enables me to accomplish my tasks more quickly | |
| DD4 | The internet helps me to find new opportunities (e.g., employment, education, and business) | |
| DD5 | The internet helps me to learn and develop new skills and knowledge | |
| DD6 | The internet has had a positive impact on my work performance | |
| DD7 | Internet use has become an everyday part of my life | |
| DD8 | The internet helps me to connect with community, social, or sporting groups | |
| DD9 | The internet helps me maintain good communication with friends, family, and others | |
| DD10 | Internet use has made my professional activities much easier |