Table 2.
Emotions self-disclosed by health care workers during Wysa chatbot interaction over 2 years during the COVID-19 pandemic.
| Emotion valence and emotion category | Count, n | |
| Negative valence emotions | ||
|
|
Low mood and loneliness | 368 |
|
|
Stress and worry | 321 |
|
|
Anger | 215 |
|
|
Fatigue and pain | 150 |
| Positive valence emotions | ||
|
|
Happiness | 466 |
|
|
Confidence | 222 |
|
|
Improved mood | 177 |
|
|
Excitement | 88 |
|
|
Gratitude | 39 |