Table 3.
Number of contacts patients waiting over 18 weeks for treatment (treatments) and matched controls (controls) had with the health service during their individual study periods
| Wait List | Controls | Treatments | ||||||
|---|---|---|---|---|---|---|---|---|
| Mean | Median | Std | IQR | Mean | Median | Std | IQR | |
| Community | ||||||||
| Cardiology service | 0.06 | 0 | 0.87 | [0,0] | 0.63 | 0 | 5.62 | [0,0] |
| Cardiothoracic surgery service | 0.19 | 0 | 1.29 | [0,0] | 1.33 | 0 | 3.55 | [0,0] |
| Dermatology service | 0.05 | 0 | 0.71 | [0,0] | 0.46 | 0 | 4.73 | [0,0] |
| Ear nose and throat service | 0.09 | 0 | 1.11 | [0,0] | 0.50 | 0 | 5.63 | [0,0] |
| Elderly medicine service | 0.11 | 0 | 1.69 | [0,0] | 3.06 | 0 | 10.12 | [0,0] |
| Gastroenterology service | 0.06 | 0 | 1.12 | [0,0] | 0.49 | 0 | 3.48 | [0,0] |
| General internal medicine service | 0.06 | 0 | 0.93 | [0,0] | 0.99 | 0 | 4.53 | [0,0] |
| General surgery service | 0.07 | 0 | 1.09 | [0,0] | 1.19 | 0 | 7.84 | [0,0] |
| Gynaecology service | 0.08 | 0 | 0.84 | [0,0] | 0.34 | 0 | 2.88 | [0,0] |
| Neurology service | 0.05 | 0 | 0.69 | [0,0] | 0.90 | 0 | 7.04 | [0,0] |
| Neurosurgical service | 0.07 | 0 | 1.08 | [0,0] | 1.54 | 0 | 7.60 | [0,0] |
| Ophthalmology service | 0.10 | 0 | 1.60 | [0,0] | 1.02 | 0 | 9.18 | [0,0] |
| Oral surgery service | 0.10 | 0 | 0.74 | [0,0] | 0.24 | 0 | 2.72 | [0,0] |
| Plastic surgery service | 0.07 | 0 | 1.06 | [0,0] | 0.73 | 0 | 8.16 | [0,0] |
| Respiratory medicine service | 0.06 | 0 | 1.01 | [0,0] | 0.65 | 0 | 4.25 | [0,0] |
| Rheumatology service | 0.06 | 0 | 0.93 | [0,0] | 0.49 | 0 | 4.85 | [0,0] |
| Trauma and orthopaedic service | 0.07 | 0 | 1.26 | [0,0] | 0.86 | 0 | 7.51 | [0,0] |
| Urology service | 0.07 | 0 | 1.28 | [0,0] | 1.25 | 0 | 9.32 | [0,0] |
| Mental Health | ||||||||
| Cardiology service | 0.06 | 0 | 0.82 | [0,0] | 0.17 | 0 | 1.87 | [0,0] |
| Cardiothoracic surgery service | 0.11 | 0 | 1.31 | [0,0] | 0.13 | 0 | 0.72 | [0,0] |
| Dermatology service | 0.07 | 0 | 0.83 | [0,0] | 0.12 | 0 | 0.93 | [0,0] |
| Ear nose and throat service | 0.09 | 0 | 1.02 | [0,0] | 0.24 | 0 | 1.76 | [0,0] |
| Elderly medicine service | 0.02 | 0 | 0.44 | [0,0] | 0.38 | 0 | 2.59 | [0,0] |
| Gastroenterology service | 0.06 | 0 | 0.80 | [0,0] | 0.23 | 0 | 2.36 | [0,0] |
| General internal medicine service | 0.06 | 0 | 0.79 | [0,0] | 0.26 | 0 | 2.24 | [0,0] |
| General surgery service | 0.06 | 0 | 0.80 | [0,0] | 0.20 | 0 | 1.75 | [0,0] |
| Gynaecology service | 0.11 | 0 | 1.09 | [0,0] | 0.20 | 0 | 1.34 | [0,0] |
| Neurology service | 0.08 | 0 | 0.92 | [0,0] | 0.50 | 0 | 3.13 | [0,0] |
| Neurosurgical service | 0.05 | 0 | 0.77 | [0,0] | 0.22 | 0 | 1.44 | [0,0] |
| Ophthalmology service | 0.04 | 0 | 0.68 | [0,0] | 0.13 | 0 | 1.35 | [0,0] |
| Oral surgery service | 0.08 | 0 | 0.98 | [0,0] | 0.21 | 0 | 1.80 | [0,0] |
| Plastic surgery service | 0.06 | 0 | 0.87 | [0,0] | 0.12 | 0 | 1.02 | [0,0] |
| Respiratory medicine service | 0.05 | 0 | 0.72 | [0,0] | 0.20 | 0 | 1.68 | [0,0] |
| Rheumatology service | 0.08 | 0 | 0.91 | [0,0] | 0.28 | 0 | 1.98 | [0,0] |
| Trauma and orthopaedic service | 0.06 | 0 | 0.85 | [0,0] | 0.16 | 0 | 1.50 | [0,0] |
| Urology service | 0.05 | 0 | 0.76 | [0,0] | 0.19 | 0 | 1.71 | [0,0] |
| Emergency Calls | ||||||||
| Cardiology service | 0.01 | 0 | 0.15 | [0,0] | 0.11 | 0 | 0.52 | [0,0] |
| Cardiothoracic surgery service | 0.03 | 0 | 0.21 | [0,0] | 0.23 | 0 | 0.56 | [0,0] |
| Dermatology service | 0.01 | 0 | 0.14 | [0,0] | 0.04 | 0 | 0.27 | [0,0] |
| Ear nose and throat service | 0.02 | 0 | 0.18 | [0,0] | 0.08 | 0 | 0.49 | [0,0] |
| Elderly medicine service | 0.02 | 0 | 0.14 | [0,0] | 0.22 | 0 | 0.71 | [0,0] |
| Gastroenterology service | 0.01 | 0 | 0.16 | [0,0] | 0.19 | 0 | 2.18 | [0,0] |
| General internal medicine service | 0.01 | 0 | 0.16 | [0,0] | 0.11 | 0 | 0.43 | [0,0] |
| General surgery service | 0.01 | 0 | 0.16 | [0,0] | 0.10 | 0 | 0.50 | [0,0] |
| Gynaecology service | 0.02 | 0 | 0.19 | [0,0] | 0.07 | 0 | 0.58 | [0,0] |
| Neurology service | 0.01 | 0 | 0.16 | [0,0] | 0.22 | 0 | 1.74 | [0,0] |
| Neurosurgical service | 0.01 | 0 | 0.16 | [0,0] | 0.15 | 0 | 0.69 | [0,0] |
| Ophthalmology service | 0.01 | 0 | 0.16 | [0,0] | 0.08 | 0 | 0.38 | [0,0] |
| Oral surgery service | 0.02 | 0 | 0.17 | [0,0] | 0.04 | 0 | 0.26 | [0,0] |
| Plastic surgery service | 0.01 | 0 | 0.16 | [0,0] | 0.05 | 0 | 0.29 | [0,0] |
| Respiratory medicine service | 0.01 | 0 | 0.16 | [0,0] | 0.11 | 0 | 0.44 | [0,0] |
| Rheumatology service | 0.01 | 0 | 0.16 | [0,0] | 0.07 | 0 | 0.37 | [0,0] |
| Trauma and orthopaedic service | 0.02 | 0 | 0.17 | [0,0] | 0.08 | 0 | 0.45 | [0,0] |
| Urology service | 0.01 | 0 | 0.16 | [0,0] | 0.12 | 0 | 0.76 | [0,0] |
| Helpline Calls | ||||||||
| Cardiology service | 0.03 | 0 | 0.20 | [0,0] | 0.09 | 0 | 0.45 | [0,0] |
| Cardiothoracic surgery service | 0.06 | 0 | 0.33 | [0,0] | 0.07 | 0 | 0.36 | [0,0] |
| Dermatology service | 0.03 | 0 | 0.21 | [0,0] | 0.05 | 0 | 0.26 | [0,0] |
| Ear nose and throat service | 0.04 | 0 | 0.28 | [0,0] | 0.09 | 0 | 0.41 | [0,0] |
| Elderly medicine service | 0.01 | 0 | 0.14 | [0,0] | 0.12 | 0 | 0.45 | [0,0] |
| Gastroenterology service | 0.03 | 0 | 0.24 | [0,0] | 0.11 | 0 | 0.68 | [0,0] |
| General internal medicine service | 0.03 | 0 | 0.22 | [0,0] | 0.12 | 0 | 0.56 | [0,0] |
| General surgery service | 0.03 | 0 | 0.26 | [0,0] | 0.09 | 0 | 0.47 | [0,0] |
| Gynaecology service | 0.04 | 0 | 0.31 | [0,0] | 0.12 | 0 | 0.79 | [0,0] |
| Neurology service | 0.03 | 0 | 0.27 | [0,0] | 0.15 | 0 | 0.74 | [0,0] |
| Neurosurgical service | 0.03 | 0 | 0.21 | [0,0] | 0.11 | 0 | 0.49 | [0,0] |
| Ophthalmology service | 0.03 | 0 | 0.20 | [0,0] | 0.07 | 0 | 0.35 | [0,0] |
| Oral surgery service | 0.05 | 0 | 0.30 | [0,0] | 0.08 | 0 | 0.38 | [0,0] |
| Plastic surgery service | 0.03 | 0 | 0.28 | [0,0] | 0.07 | 0 | 0.36 | [0,0] |
| Respiratory medicine service | 0.03 | 0 | 0.21 | [0,0] | 0.09 | 0 | 0.40 | [0,0] |
| Rheumatology service | 0.03 | 0 | 0.26 | [0,0] | 0.07 | 0 | 0.32 | [0,0] |
| Trauma and orthopaedic service | 0.03 | 0 | 0.26 | [0,0] | 0.09 | 0 | 0.54 | [0,0] |
| Urology service | 0.03 | 0 | 0.22 | [0,0] | 0.12 | 0 | 0.60 | [0,0] |
| Primary Care | ||||||||
| Cardiology service | 1.00 | 0 | 2.21 | [0,1] | 3.33 | 1 | 5.10 | [0,5] |
| Cardiothoracic surgery service | 1.44 | 0 | 2.69 | [0,2] | 5.90 | 3 | 7.17 | [1,7.5] |
| Dermatology service | 0.86 | 0 | 1.96 | [0,1] | 2.47 | 1 | 4.20 | [0,3] |
| Ear nose and throat service | 1.40 | 0 | 2.66 | [0,2] | 3.84 | 2 | 5.06 | [0,5] |
| elderly medicine service | 1.26 | 0 | 2.30 | [0,2] | 3.53 | 2 | 5.07 | [0,5] |
| Gastroenterology service | 1.10 | 0 | 2.35 | [0,1] | 3.56 | 2 | 5.27 | [0,5] |
| General internal medicine service | 1.11 | 0 | 2.40 | [0,1] | 4.24 | 2 | 6.16 | [0,6] |
| General surgery service | 1.14 | 0 | 2.39 | [0,1] | 4.05 | 2 | 6.58 | [0,5] |
| Gynaecology service | 1.30 | 0 | 2.56 | [0,2] | 3.09 | 1 | 4.69 | [0,4] |
| Neurology service | 0.97 | 0 | 2.20 | [0,1] | 3.24 | 1 | 5.25 | [0,4] |
| Neurosurgical service | 1.14 | 0 | 2.38 | [0,1] | 4.12 | 2 | 5.59 | [0,6] |
| Ophthalmology service | 1.17 | 0 | 2.38 | [0,1] | 3.20 | 1 | 5.13 | [0,4] |
| Oral surgery service | 0.90 | 0 | 2.06 | [0,1] | 1.81 | 0 | 3.44 | [0,2] |
| Plastic surgery service | 1.00 | 0 | 2.21 | [0,1] | 2.96 | 1 | 5.74 | [0,4] |
| Respiratory medicine service | 1.10 | 0 | 2.33 | [0,1] | 3.99 | 2 | 5.48 | [0,6] |
| Rheumatology service | 1.07 | 0 | 2.32 | [0,1] | 3.22 | 1 | 4.48 | [0,4] |
| Trauma and orthopaedic service | 1.26 | 0 | 2.54 | [0,2] | 4.14 | 2 | 6.04 | [0,6] |
| Urology service | 1.11 | 0 | 2.39 | [0,1] | 4.01 | 2 | 5.58 | [0,6] |
| Prescription | ||||||||
| Cardiology service | 2.08 | 1 | 5.77 | [0,2] | 14.51 | 5 | 32.10 | [1,16] |
| Cardiothoracic surgery service | 2.31 | 1 | 5.89 | [0,2] | 18.13 | 15 | 15.47 | [3,33.5] |
| Dermatology service | 1.51 | 0 | 4.40 | [0,2] | 6.99 | 2 | 16.98 | [0,7] |
| Ear nose and throat service | 2.70 | 1 | 7.04 | [0,3] | 12.30 | 4 | 29.38 | [1,13] |
| Elderly medicine service | 3.66 | 1 | 7.76 | [0,4] | 19.56 | 12 | 29.55 | [2,26] |
| Gastroenterology service | 2.26 | 1 | 6.33 | [0,2] | 14.11 | 5 | 32.00 | [1,15] |
| General internal medicine service | 2.30 | 1 | 6.44 | [0,2] | 17.67 | 7 | 39.48 | [1,17] |
| General surgery service | 2.27 | 1 | 6.33 | [0,2] | 14.17 | 4 | 34.56 | [1,14] |
| Gynaecology service | 2.00 | 1 | 5.86 | [0,2] | 6.67 | 2 | 16.92 | [0,6] |
| Neurology service | 1.67 | 0 | 4.97 | [0,2] | 11.81 | 3 | 32.25 | [0,11] |
| Neurosurgical service | 2.55 | 1 | 7.12 | [0,2] | 19.44 | 7 | 43.53 | [1,19] |
| Ophthalmology service | 2.87 | 1 | 7.28 | [0,3] | 15.07 | 6 | 32.11 | [1,16] |
| Oral surgery service | 1.22 | 0 | 4.09 | [0,1] | 4.77 | 1 | 16.02 | [0,3] |
| Plastic surgery service | 1.90 | 0 | 5.60 | [0,2] | 9.00 | 2 | 20.21 | [0,9] |
| Respiratory medicine service | 2.40 | 1 | 6.32 | [0,2] | 16.56 | 7 | 31.47 | [1,20] |
| Rheumatology service | 2.01 | 1 | 5.72 | [0,2] | 11.70 | 4 | 25.73 | [0,12] |
| Trauma and orthopaedic service | 2.80 | 1 | 7.41 | [0,3] | 16.14 | 6 | 34.26 | [1,19] |
| Urology service | 2.60 | 1 | 6.92 | [0,2] | 16.90 | 6 | 35.34 | [1,19] |
| Secondary Care | ||||||||
| Cardiology service | 0.30 | 0 | 1.50 | [0,0] | 1.99 | 1 | 5.21 | [0,2] |
| Cardiothoracic surgery service | 0.44 | 0 | 2.00 | [0,0] | 8.07 | 5.5 | 10.54 | [2.3,9] |
| Dermatology service | 0.27 | 0 | 1.39 | [0,0] | 1.25 | 0 | 2.88 | [0,1] |
| Ear nose and throat service | 0.43 | 0 | 1.88 | [0,0] | 2.13 | 1 | 4.01 | [0,3] |
| Elderly medicine service | 0.34 | 0 | 1.40 | [0,0] | 2.18 | 1 | 3.41 | [0,3] |
| Gastroenterology service | 0.31 | 0 | 1.53 | [0,0] | 2.58 | 1 | 5.34 | [0,3] |
| General internal medicine service | 0.31 | 0 | 1.50 | [0,0] | 3.22 | 2 | 6.19 | [0,4] |
| General surgery service | 0.33 | 0 | 1.62 | [0,0] | 2.94 | 1 | 6.61 | [0,3] |
| Gynaecology service | 0.45 | 0 | 2.06 | [0,0] | 2.06 | 1 | 3.96 | [0,3] |
| Neurology service | 0.30 | 0 | 1.52 | [0,0] | 1.96 | 0 | 4.27 | [0,2] |
| Neurosurgical service | 0.31 | 0 | 1.48 | [0,0] | 2.93 | 1 | 4.49 | [0,4] |
| Ophthalmology Service | 0.33 | 0 | 1.48 | [0,0] | 2.02 | 1 | 3.98 | [0,3] |
| Oral surgery service | 0.34 | 0 | 1.54 | [0,0] | 0.78 | 0 | 2.20 | [0,1] |
| Plastic surgery service | 0.29 | 0 | 1.46 | [0,0] | 2.27 | 1 | 4.43 | [0,3] |
| Respiratory medicine service | 0.30 | 0 | 1.44 | [0,0] | 2.95 | 2 | 4.73 | [0,4] |
| Rheumatology service | 0.33 | 0 | 1.63 | [0,0] | 1.94 | 0 | 3.69 | [0,2] |
| Trauma and orthopaedic service | 0.35 | 0 | 1.63 | [0,0] | 2.75 | 1 | 4.36 | [0,4] |
| Urology service | 0.31 | 0 | 1.49 | [0,0] | 2.76 | 1 | 4.93 | [0,3.8] |