Table 2.
Social determinants of health (SDoH) factors between users with vs. without follow-up.
| Follow-up consultation | p-value | ||||
|---|---|---|---|---|---|
| No (n = 4,212) | Yes (n = 418) | ||||
| How often does anyone, including family, insult or talk down to you? Mean (SD) | 2.24 | 1.09 | 2.43 | 1.16 | 0.001 |
| How often does anyone, including family, physically hurt you? Mean (SD) | 1.08 | 0.35 | 1.06 | 0.33 | 0.069 |
| How often do you worry about money? Mean (SD) | 1.82 | 1.11 | 1.87 | 1.10 | 0.420 |
| I have had a financial crisis in the last 6 months, n (%) | |||||
| Agree | 1813 | 43.0 | 158 | 37.8 | 0.039 |
| Disagree | 2,399 | 57.0 | 260 | 62.2 | |
| My greatest financial concern, n (%) | |||||
| Meeting daily needs such as food and shelter | 1,129 | 26.8 | 78 | 18.7 | <0.001 |
| Meeting my monthly expenses such as car payments and insurance | 2,276 | 54.0 | 201 | 48.1 | 0.020 |
| Paying off debt | 2,840 | 67.4 | 281 | 67.2 | 0.933 |
| Saving for retirement | 2,436 | 57.8 | 256 | 61.2 | 0.178 |
Social determinants of health of Balance users were measured by indicators listed in this table. Wilcoxon rank sum tests or chi square tests were used to determine which variables were significant in affecting the likelihood of engagement in follow-up visits. Individuals completing a follow-up visit were more likely to be experiencing verbal abuse and less likely to be in a financial crisis.