Table 4.

Factor loadings of items in the single-factor questionnaire.

Factor Loadings	Extraction
Q1—Information you were given	0.645
Q2—Instructions	0.735
Q3—Ease of getting information	0.717
Q4—Information given by nurses	0.712
Q5—Informing family or friends	0.653
Q6—Involving family or friends in your care	0.469
Q7—Concern and caring by nurses	0.755
Q8—Attention of nurses to your condition	0.778
Q9—Recognition of your opinions	0.682
Q10—Consideration of your needs	0.748
Q11—The daily routine of the nurses	0.744
Q12—Helpfulness	0.761
Q13—Nursing staff response to your calls	0.765
Q14—Skills and competence of nurses	0.749
Q15—Coordination of care	0.771
Q16—Restful atmosphere provided by nurses	0.591
Q17—Privacy	0.709
Q18—Discharge instructions	0.746
Q19—Coordination of care after discharge	0.692
Variance explained: 70.64%