Table 5.
Summary of results according to use and acceptance.
Technology accepted | Technology not accepted | |
---|---|---|
Technology used | The Mobilizing mattress, the Special projector and the Sound pillow are accepted and regularly used. The technologies are positively classified in terms of usability and either scored positively in all four UTAUT categories or, in the case of the sound pillow, in two of the four outcome categories. Thus, the social environment and the facilitating conditions influence all three products’ acceptance. The products received predominantly positive feedback regarding perceived performance and ease of use, with limitations for the sound pillow that was accompanied by conflicts. | The Fall prevention system is used regularly on the ward. However, its acceptance is low, and nurses view the system negatively. In their experience, it regularly indicates false alarms, does not register attempts of bed-exit and is complicated to set up. Nevertheless, the fact that the system is used can be explained by the mediator variable “Voluntariness of Use”. Several nurses noted that they would stop using the technology as soon as a better alternative is available. |
Technology not used | The Interactive therapy ball is not used on the ward, because workload and lack of time makes it hard to use. However, the nursing professionals’ general attitude towards the technology is high. The nurses would like to use the technology in their everyday work, and they would also see a benefit but cannot actualise it. | The Patient-Nurse communication app and the Tracking system are neither regularly used on the ward nor do nurses see benefits from these technologies. Although expectations were initially high for both products to have a meaningful impact on the ward—and in technical terms, the systems function well—the nurses were unable to identify any meaningful forms of use for the technologies, even after several months of implementation. |