Table 3.

Means and SD for survey questions rated on a 5-point Likert scale, with 1 indicating “strongly disagree” and 5 indicating “strongly agree.”

	AI-generated summaries mean (SD)	Human-generated summaries mean (SD)	P
Clarity: The summary is logical and easy to understand.	4.2 (1.1)	4.1 (1.1)	.176
Completeness: There are no important topics in the comments that the summary misses.	3.4 (1.2)	2.7 (1.2)	.001
Accuracy: There are no points in the summary that are not actually found in the comments.	4.5 (0.7)	4.5 (0.7)	.499
Usefulness: The summary would be helpful to me as I tried to improve the alert.	4.0 (1.1)	3.9 (0.8)	.011