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• Does the HP explain and demonstrate the app to the patient? • Do the HP & patient maintain eye contact? • Does the HP speak in simple phrases? • Does the HP use simple language? • Does the HP verify the patient’s understanding? • Does the HP verify his/her own understanding? • Does the HP reformulate when necessary? • Does the HP use pen and paper to compliment or clarify the translation? • What technical difficulties were encountered? • What translation errors occurred? • What other difficulties were encountered? |
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