Table 6.

Linear regression analysis of perceived service quality according to independent variables.

	B	Std. Error	β	t	Sig.	95% Confidence Interval		Collinearity Statistics
						Lower	Upper	Tolerance	VIF
(Constant)	0.821	0.235		3.502	0.001	0.360	1.282
Extraversion	−0.051	0.020	−0.128	−2.554	0.011	−0.091	−0.012	0.921	1.086
Neuroticism	−0.007	0.016	−0.026	−0.460	0.645	−0.038	0.023	0.704	1.421
Psychoticism	−0.069	0.032	−0.112	−2.175	0.030	−0.132	−0.007	0.870	1.150
Lying	−0.015	0.022	−0.038	−0.684	0.494	−0.059	0.028	0.737	1.357
SMEAN (Age)	−0.006	0.002	−0.137	−2.535	0.012	−0.011	−0.001	0.791	1.264
Education Level	−0.062	0.022	−0.143	−2.780	0.006	−0.105	−0.018	0.873	1.146

R: 0.226, R²: 0.051, Adjusted R²: 0.035, F: 3.675, p: 0.001, Durbin–Watson: 0.098.