Table 3.
Five highest ranked categories for “incentives” with corresponding mechanisms
| Category mechanism | Sum of votes | Frequency of votes | Relative importance* | Summed up relative importance | Linked to implementation outcomes |
|---|---|---|---|---|---|
| Chamber employees | |||||
| Process support | 50.0 | Adoption, feasibility | |||
| Supporting the infrastructural development of MRs (incl. initial phase) (C1) | 20 | 4 | 33.3 | ||
| Providing pre-phrased process descriptions as part of the quality management process (C1) | 10 | 4 | 16.7 | ||
| Benefit for pharmacy | 48.3 | Sustainability | |||
| Inspiring young colleagues to take up community pharmacy (C1) | 8 | 3 | 13.3 | ||
| Increasing employees' job-satisfaction (C1) | 7 | 2 | 11.7 | ||
| Stressing advantages of MRs and to owners e.g., staff loyalty (C2) | 6 | 2 | 10.0 | ||
| Facilitating recruitment of junior staff (C2) | 2 | 2 | 3.3 | ||
| Generating more profit using specialist knowledge (C2) | 3 | 1 | 5.0 | ||
| Potential of MR related work to be carried out at home (C2) | 3 | 1 | 5.0 | ||
| Increase visibility of role models | 21.7 | Appropriateness, adoption | |||
| Making role models visible (e.g., via social media posts, newsletters) (C2) | 13 | 3 | 21.7 | ||
| Involving owners | 16.7 | Appropriateness, adoption | |||
| Finding ways of reaching owners (C2) | 10 | 2 | 16.7 | ||
| Financial viability | 15.0 | Cost | |||
| Reducing costs of materials (C1) | 9 | 3 | 15.0 | ||
| Owners | |||||
| Software | 95.3 | Appropriateness, adoption, fidelity | |||
| Integrating MR software within pharmacy management software (O1) | 15 | 4 | 25.0 | ||
| Providing maximal IT support for the entire process (O1) | 15 | 4 | 25.0 | ||
| Providing access to fit-for-purpose software (O2) | 16 | 4 | 21.3 | ||
| Providing easy to use appointment software (clever & simple) (O2) | 8 | 3 | 10.7 | ||
| Providing simple, intuitive usable software (O2) | 10 | 2 | 13.3 | ||
| Financial viability | 25.0 | Adoption, cost | |||
| Offering higher remuneration during the initial phase (external incentive) (O1) | 15 | 4 | 25.0 | ||
| Materials | 17.3 | Appropriateness | |||
| Providing a start-up package (materials) (O2) | 13 | 4 | 17.3 | ||
| Reduction of bureaucracy | 16.0 | Appropriateness, adoption, feasibility | |||
| Reducing bureaucracy and documentation (O2) | 7 | 3 | 9.3 | ||
| Simplifying customers' input into documentation (O2) | 5 | 2 | 6.7 | ||
| Larger target group | 13.3 | – | |||
| Establishing the legal base to provide MRs for patients in care homes (O1) | 8 | 3 | 13.3 | ||