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. 2023 Oct 25;25(Suppl 1):174–189. doi: 10.1007/s11121-023-01589-z

Table 2.

Planning matrix and considerations for audience segmentation for more impactful dissemination efforts and messaging

Segment Relevant characteristics Messages Channels
Public health practitioners

• High commitment to health

• Wide range of professional backgrounds

• Access to summaries of evidence but often not the original research

• Long-term horizon for outcomes

• Make a difference in society

• Improve health equity

• Enhance resources

• Leadership meetings

• Professional associations

• Brief summaries of evidence

Clinical practitioners

• High commitment to health

• Narrow range of professional backgrounds

• Time urgency

• Improve patient care

• Improve health equity

• Journal articles

• Professional associations

• Professional conferences

• Brief summaries of evidence

Policymakers (elected officials and street-level bureaucrats)

• Variable commitment to health (often limited knowledge across many issues)

• Wide range of professional backgrounds

• Short-term horizon for outcomes

• Serve constituents

• Create return on investment

• Get re-elected

• Congruence of outcomes with strategic plans/agency aims

• Real-world stories

• Brief summaries of evidence

• Delivery of messages by opinion leaders

Community members and community partners

• Variable commitment to health

• Values different types of “knowledge” and “evidence” regarding health

• Impacted by personal or familial experiences as patients

• Wide range of professional backgrounds

• Shorter term horizon for outcomes

• Makes a difference in personal health/health of community

• Provides tangible benefits or relevance to self, family, community

• Is valued service or resource to community

• Will not incur high costs or financial burden

• Local media channels

• Real-world stories

• Culturally appropriate media (local papers, radio)

• Delivery of messages by trusted local community leaders

• Cost-effectiveness and economic impacts of interventions