Table 2.
Planning matrix and considerations for audience segmentation for more impactful dissemination efforts and messaging
| Segment | Relevant characteristics | Messages | Channels |
|---|---|---|---|
| Public health practitioners |
• High commitment to health • Wide range of professional backgrounds • Access to summaries of evidence but often not the original research • Long-term horizon for outcomes |
• Make a difference in society • Improve health equity • Enhance resources |
• Leadership meetings • Professional associations • Brief summaries of evidence |
| Clinical practitioners |
• High commitment to health • Narrow range of professional backgrounds • Time urgency |
• Improve patient care • Improve health equity |
• Journal articles • Professional associations • Professional conferences • Brief summaries of evidence |
| Policymakers (elected officials and street-level bureaucrats) |
• Variable commitment to health (often limited knowledge across many issues) • Wide range of professional backgrounds • Short-term horizon for outcomes |
• Serve constituents • Create return on investment • Get re-elected • Congruence of outcomes with strategic plans/agency aims |
• Real-world stories • Brief summaries of evidence • Delivery of messages by opinion leaders |
| Community members and community partners |
• Variable commitment to health • Values different types of “knowledge” and “evidence” regarding health • Impacted by personal or familial experiences as patients • Wide range of professional backgrounds • Shorter term horizon for outcomes |
• Makes a difference in personal health/health of community • Provides tangible benefits or relevance to self, family, community • Is valued service or resource to community • Will not incur high costs or financial burden |
• Local media channels • Real-world stories • Culturally appropriate media (local papers, radio) • Delivery of messages by trusted local community leaders • Cost-effectiveness and economic impacts of interventions |