Official websites use .gov
A
.gov website belongs to an official
government organization in the United States.
Secure .gov websites use HTTPS
A lock (
) or https:// means you've safely
connected to the .gov website. Share sensitive
information only on official, secure websites.
Kano forward and reverse assessment questionnaire.
| Questionnaire option | Like | Expect | Neutral | Tolerate | Dislike | |
|---|---|---|---|---|---|---|
| User requirement 1 | Forward: Fulfil user requirement 1 | 5 | 4 | 3 | 2 | 1 |
| Reverse: Not fulfil user requirement 1 | 5 | 4 | 3 | 2 | 1 | |
| User requirement 2 | Forward: Fulfil user requirement 2 | 5 | 4 | 3 | 2 | 1 |
| Reverse: Not fulfil user requirement 2 | 5 | 4 | 3 | 2 | 1 | |
| … | … | … | ||||
| User requirement n | Forward: Fulfil user requirement n | 5 | 4 | 3 | 2 | 1 |
| Reverse: Not fulfil user requirement n | 5 | 4 | 3 | 2 | 1 | |
