Table 1.

Comparison between conventional methods and the innovations done.

Process/Stage	Conventional Method	Innovation
Development of Survey Tool	•Large format questionnaires consisting of close to 100 questions •More factual questions than probing ones	•Questionnaire in story format for keeping the respondent engaged •Mix of subjective and objective questions with multiple choice options to enable ease of administration
Mode of recording responses	•Paper-based format for recording answers manually •Manual copies of instructions and reference material	•Standardized survey platform scripted with questions across all levels •Multiple features to ensure error-free recording of answers with ease
Monitoring of Survey	•Manual monitoring of the survey •Complex submission and collation process for filled forms	•Ability to monitor respondent-wise and level-wise completion status •Inbuilt features to ensure submission of completed forms only
Data collation and analysis	•Manual transcription of data to digital software like Excel, which is time-consuming •Manual cleaning and analysis of all qualitative and quantitative data	•Automatic recording of data in a standardized master template which saves effort for transcription, without errors •Automatic analysis of certain KPIs on the dashboard for both qualitative and quantitative data
Data visualization and reporting	•Manual collation of data for the creation of various graphs for KPI for reporting like PPTs, documentation, etc.	•Automatic visualization of selected KPIs providing a comprehensive view of KPIs on the same platform •Multiple filters enabling diverse visualization as per need