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. 2024 May 21;11:e53894. doi: 10.2196/53894

Table 2.

Data summary for the site characteristics, performance measures, and patient referral characteristics present in the data set for discharged patients with referrals received by sites 1 and 2 between June 1, 2019, and June 1, 2021.


Site 1 Site 2
Site characteristics

Patient referrals received, N 45,401 12,590

Index of multiple deprivation deciles of referralsa, n/N (%)


1 4783/45,193 (10.58) 1263/12,561 (10.05)


2 5041/45,193 (11.15) 1335/12,561 (10.63)


3 4207/45,193 (9.31) 2083/12,561 (16.58)


4 4937/45,193 (10.92) 1361/12,561 (10.84)


5 4077/45,193 (9.02) 787/12,561 (6.27)


6 4091/45,193 (9.05) 1235/12,561 (9.83)


7 5502/45,193 (12.17) 1084/12,561 (8.63)


8 3980/45,193 (8.81) 682/12,561 (5.43)


9 3707/45,193 (8.20) 1194/12,561 (9.51)


10 4868/45,193 (10.77) 1537/12,561 (12.24)

Therapist role, n/N (%)


High-intensity therapists 201/375 (53.6) 59/105 (56.2)


Low-intensity therapists 174/375 (46.4) 46/105 (43.8)
Site performance indicators, n/N (%)

Treatment completion rate (of all patient referrals) 18,058/45,401 (39.77) 5220/12,590 (41.46)

Recovery rate (of patient referrals who completed treatment) 8212/17,151 (47.88) 2632/5034 (52.28)

Missed appointment rate (of all scheduled appointments for all patient referrals) 21,757/206,564 (10.53) 6524/55,415 (11.77)
Summary statistics for patient referrals, mean (SD); median (IQR)


Age (years) 35 (14); 31 (25-42) 38 (15); 35 (26-48)


Referral duration (weeks) 23 (23.6);13.9 (4.1-36.9) 18.3 (16.8); 14.7 (2.7-30)


Total waiting time duration (weeks) 17.1 (19.2); 8.6 (3.1-23.6) 12.4 (12.8); 7.7 (1-22)


Number of treatment sessions (all patient referrals) 3.5 (4.9); 1 (0-6) 3.1 (4.1); 1 (1-5)


Number of treatment sessions (patient referrals who completed treatment) 8 (5.1); 7 (5-10) 6.6 (4.4); 6 (3-9)
Categorical data for all patient referrals, n/N (%)

Gender identity


Female patients (including trans women) 30,257/45,401 (66.64) 8179/12,590 (64.96)


Male patients (including trans men) 14,934/45,401 (32.89) 4399/12,590 (34.94)


Nonbinary patients 192/45,401 (0.42) 6/12,590 (0.05)


Unspecified 18/45,401 (0.04) 6/12,590 (0.05)

Presenting problem


Anxiety and stress-related disorders 14,477/45,401 (31.89) 4473/12,590 (35.53)


Depression 12,100/45,401 (26.65) 4342/12,590 (34.49)


Other mental health problems 1256/45,401 (2.77) 303/12,590 (2.41)


Other recorded problems 142/45,401 (0.31) 83/12,590 (0.66)


Unspecified 17,426/45,401 (38.38) 3389/12,590 (26.92)

Number of previous National Health Service Talking Therapies program referrals


No previous referrals 38,456/45,401 (84.70) 10,097/12,590 (80.20)


1 previous referral 5099/45,401 (11.23) 1874/12,590 (14.88)


≥2 previous referrals 1846/45,401 (4.07) 619/12,590 (4.92)

Referral source


Self 42,901/45,401 (94.49) 9853/12,590 (78.26)


General practitioner 1432/45,401 (3.15) 867/12,590 (6.89)


Other 1068/45,401 (2.35) 1870/12,590 (14.85)

aWhere 1 represents the most deprived 10% of lower super output areas.