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. 2024 May 31;10(11):e31952. doi: 10.1016/j.heliyon.2024.e31952

Table 5.

The association between participant characteristics, emotional, and chatbot utilization.

Variables Chatbot
EI
Mean (SD) P vale Means (SD) P value
Gender 0.0001a 0.0001a
Female 85.12 (22.07) 111.34 (47.31)
Male 97.56 (15.10) 161.88 (37.10)
Marital Status 0.286b 0.671b
Single 89.68 (20.32) 129.00 (50.34)
Married 89.82 (22.98) 132.48 (49.66)
Divorced 66.50 (7.77) 154.50 (14.84)
Major 0.0001b 0.0001b
Health Science 82.50 (23.51) 109.68 (44.35)
Applied media 85.00 (21.90) 119.96 (44.29)
Computer information science 91.36 (17.70) 131.51 (50.33)
Education 89.92 (16.61) 114.34 (57.01)
Engineering technology and science 97.57 (16.97) 155.87 (42.67)
Business 90.13 (19.53) 132.05 (53.15)
GPA 0.131b 0.212b
0–1.0 77.50 (31.60) 119.33 (59.20)
1.1–2.0 88.51 (19.86) 112.00 (49.39)
2.1–3.0 90.92 (20.10) 131.35 (51.41)
3.1–4.0 87.09 (21.67) 129.49 (46.29)
Do you Use chatbot in your studying?
Yes 91.82 (18.61) 0.001a 134.17 (49.76) 0.001a
No 78.68 (26.43) 106.94 (45.92)
How often do you use chatbot? 0.001b 0.001b
Several times a day 97.4 (13.25) 145.48 (52.30)
A few times a week 92.25 (21.31) 135.92 (49.32)
Once a month 84.93 (18.66) 96.34 (47.24)
Only when necessary 84.93 (18.66) 121.58 (44.46)
I'm not sure 76.78 (29.32) 117.67 (50.89)
How effective do you find chatbots in helping your academic tasks? 0.001b 0.001b
Very effective 94.30 (18.07) 140.57 (50.09)
Effective 90.36 (20.95) 130.27 (50.18)
Somewhat effective 78.30 (19.60) 105.57 (39.83)
Not very ineffective 79.09 (29.32) 114.22 (50.65)
Ineffective 88.40 (11.26) 88.40 (44.23)
a

P-Value of Independent t-test.

b

P- value of ANOVA.