Table A3.

The indicator PB1–Healthcare quality assurance processes design.

Indicator	PB1–Healthcare Quality Assurance Processes Design
Description	Patient-centered care seeks improvement: −Consultation processes; −The experiences of patients and care providers; −Knowing the patients; −Use of healthcare services; −Health and well-being.
Evaluation questions	Does the design of healthcare services consider patient-centered care? Are there improvements in services as a result of applying patient-centered care? Is patient consultation improved by focused care? Are patient experiences improved because of patient-centered care?