Table 3:
Name | Description | Applies to | Desired Behavior |
---|---|---|---|
Dominance | Confidently aggressive and self-assured; but can be domineering at times | Patient | High |
Provider | Low | ||
Interactiveness | Keeping oneself involved in the conversation | Patient | High |
Provider | High | ||
Engagement | Being receptive and reacting appropriately to others | Patient | High |
Provider | High | ||
Warmth | Showing kindness and caring | Patient | High |
Provider | High |