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. 2024 May 30;11:e56653. doi: 10.2196/56653

Table 2.

Barriers and facilitators identified during the think-aloud and postprocedure interview.

Domain or survey type Theme Sample quotes
General structure, satisfaction
  • Information about security of app

  • Use to raise awareness of health

  • Everyone could learn from it

  • “The more I do, the easier it gets”

  • “I just think it’s gonna help me monitor my health and go from there. I like technology that helps me and doesn’t just amuse me or keep going and if this helps me stay healthy, stay fit, it makes sense.”

Ease of use
  • Easy, simple, fun

  • Questions easy to answer

  • Confusion related to not paying attention and not reading the app instructions carefully enough

  • Font color yellow difficult to see

  • Font could be bigger

  • “The app spells everything perfectly clear after you read it a couple times to get it”

  • “I wasn’t really paying attention to what I was reading. That was mostly my problem.”

Navigation
  • Navigating within and between surveys was easy

  • More detail on getting back to the home screen and using “next,” “cancel,” and “done”

  • “The more I did it, the more I was able to figure out how to get from one place to another.”

  • “You might want to give a little more detail about some of the sections, like what happens when you cancel, what happens when you hit done.”

Multiple-choice survey formats
  • Surveys were interesting and simple except physical activity survey with lengthy definitions and confusing response choices

  • “It was easy the questions were simple and it was easy to find the answers.”

Pictorial format
  • Body pain map did not include all areas that can be a real problem

  • Checkbox worked differently than response choices for other surveys

  • Hard to find the “no pain” box—small font

  • “Well, on the pain thing, I think they should have something near the anus. Because that can be a real headache. And then, of course, for women, it would also include, uh, the uterus.”

Cognitive tasks: Trail Making Test and Stroop
  • Stroop was confusing

  • Difficulty understanding practice session versus testing session

  • Confusion over 4 increasingly challenging sets of tests within the Stroop task

  • TMTa had difficulties with instructions and navigation but the eFHS sample did not

  • “The all underling thing was a little confusing to me. I think because I was trying to get through it quick. I lost track of whether underline the word or is it the color or is it this color or the word?”

  • “The trail-making one I liked”

Friends or family
  • Fear of technology;

  • Little interest in learning how to use technology

  • Learning curve for older people

  • “I think they would find it very useful I think it’s very useful, just for like, the cognitive part of it.”

Different cultural backgrounds
  • Need the app to be available in different languages

  • “I come from the Indian community, and we place a lot of value on education, you know, I think this is the kind of thing that, you know—I would—we do—I would like to be quizzed, and this is a quiz.”

  • “For example, I came from Burma. Burma used to be very underdeveloped country, and, also, still lots of problem. But they are very good at technology.”

aTMT: Trail Making Test.