Table 1.

Scores of contracted residents on coordinated services of primary medical institutions (M ± SD).

Dimensions	Content description	Score
Coordination	Sum of two sub dimensions of referral service and information system	3.41 ± 0.57
Coordination-referral	Do you get the results of your lab tests?	3.75 ± 0.55
	Did your family doctor suggest you go to the specialist or special service?	3.50 ± 0.65
	Did your family doctor know you made these visits to the specialist or special service?	3.53 ± 0.73
	Did your family doctor discuss with you different places you could have gone to get help with that problem?	3.45 ± 0.74
	Did your family doctor help you make the appointment for that visit?	3.46 ± 0.77
	Did your family doctor write down any information for the specialist about the reason for the visit?	3.54 ± 0.73
	After you went to the specialist or special service, did your family doctor talk with you about what happened at the visit?	3.55 ± 0.73
	Did your family doctor seem interested in the quality of care you received from that specialist or specialist service?	3.44 ± 0.80
	When the disease is treated and the condition is stable, whether it will be returned to community institutions for rehabilitation?	3.55 ± 0.67
	Whether there are specialists from higher level hospitals in your community?	3.35 ± 0.85
	Average sub-dimension scores	3.60 ± 0.58
Coordination-information systems	When you go to your family doctor, do you bring any of your own medical records, such as shot records or reports of medical care you had in the past?	3.43 ± 0.85
	When you go to your contracted institution, is your medical record always available?	3.43 ± 0.74
	Did your family doctor refer to your previous medical records at each visit?	3.57 ± 0.64
	Can you see your medical records on the mobile client?	2.92 ± 1.03
	Average sub-dimension scores	3.34 ± 0.65