Table 3.

Concept mapping for programme design.

Context	Facilitators	Content and format	Outcomes and evaluations
Perform a needs assessment	Training facilitators in delivery and moderation of sensitive topics	Consider inclusion of community member in content development	Define desirable outcomes as short-term and long-term; aim for patient-centred outcomes
Identify target audience and characteristics	Training in pre- and debrief	Provide pre-learning material to include background, theory, rationale	Evaluations should move beyond feasibility and participant satisfaction
Obtain buy-in from stakeholders	Consider engaging expert facilitators	Debriefing allows self-reflection and managing difficult moments	Participants surveys can explore immediate satisfaction and engagement, and perceived learning
Recognise situational challenges to implementation and adjust accordingly	Provide feedback to facilitators frequently based on observations or participants' comments	Provide skills training and actionable tools	Patient surveys when feasible can identify changes in behaviours and improved outcomes