Table 4.

A SEIPS 101 Tasks Matrix showing the tasks and people involved in the transport of surgical trays and carts between the OR and SPD.

SEIPS Tasks Matrix for Delivery of a Surgical Instrument Tray (Courier Network)
Task	People	Goals of Task	Frequency	How Performed	When Performed
Bring Case Cart to Dock	Driver Coordinator	Bring case carts to vehicle for delivery	High - Multiple Times Daily	Navigate hallways, elevators, warehouses and/or other environments to retrieve the cart and bring it to the docking area	Constantly: routinely or when requested
Load Vehicle at Dock	Driver Coordinator	Place carts, trays or other items in vehicle for delivery		Vehicle is pulled into loading dock, dock ramps/machinery utilized, carts strapped down	At each stop routinely or as requested
Transport Cargo	Driver Coordinator	Transport items from pickup to dropoff locations		Vehicle is driven between locations and navigated throughout hospital network, through traffic or other potential obstacles	Constantly: routinely or when requested
Unload Vehicle at Dock	Driver Coordinator	Remove carts, trays or other items from vehicle for delivery		Vehicle is pulled into loading dock, dock ramps/machinery utilized, carts unstrapped	At each stop routinely or as requested
Mark Order Progress/Completion	Driver Coordinator	Ensure other teams are aware that items were picked up or dropped off		Use mobile phone app to mark orders as “in progress” or “complete”	Immediately after pickup or drop-off
Ensure Cart Receipt	Driver Coordinator	Ensure location team receives/is aware of the cart		Communicate with location team via phone, doorbell, or in person	Each time a cart is delivered
Bring Cart from Dock to Destination	Driver OR Liaison	Deliver case cart to requested location		Navigate hallways, elevators, and other environments to bring the cart from the docking area to its final destination (SPD, OR, etc.)	Constantly: routinely or when requested
Scan Cart Pickup/Delivery	Driver Supervisor OR Liaison	Show cart location in delivery network, communicate pickup status with OR and SPD teams		Mobile phone or barcode scanner at location	Immediately after pickup or drop-off process
Coordinate With/Among Drivers	Manager Coordinator Supervisor Driver	Communicate needs and adjustments to delivery system/schedule		Logistical software, GPS, schedule planning and/or mobile phone apps or calls	Constantly: throughout the day
Move Supplies/Equipment (Non-SPD)	Manager Supervisor Driver	Move requested non-SPD supplies to destination		Boxed supplies on pallets moved in vehicles, moved through rest of work environment on pallet trucks	Constantly: routinely or when requested
Refuel Vehicles	Driver Supervisor	Ensure vehicles remain functional, avoid running out of fuel		Vehicles are taken to specific gas stations which carry the proper fuel. A supervisor or coordinator must authorize the fuel purchase.	As needed
Manage Traffic	Manager Supervisor Driver	Optimize delivery efficiency, optimize driver utilization, reduce/prevent slowdowns		Coordinate loading dock pickup/drop off times, Coordinate driver schedules and routes	Constantly: throughout the day
Schedule Driver	Manager Supervisor	Ensure adequate staffing, optimize delivery efficiency and driver utilization		Logistical software, schedule planning	Daily
Place Driver	Manager Supervisor	Select best driver starting point and route, optimize delivery efficiency and driver utilization	Moderate - At least daily	Logistical software, schedule planning	In advance, at start of day, or throughout the day
Sterilize Vehicles (Ultraviolet or Manual)	Driver Supervisor	Prepare vehicle cargo areas for clean pickups, reduce contamination risk		Standard UV procedure provided by management or by hand using specialized cleaning implements and chemicals if UV unavailable	At least once daily
Maintain/Repair Vehicles	Driver Supervisor	Ensure vehicles remain functional/repaired as needed, avoid safety hazards	Low - weekly or monthly	Vehicles are rotated out as they are cleaned or sent for maintenance. Vehicles which need towing are picked up by local businesses.	According to established maintenance schedule