Table 5.

Distribution of Patient waiting time according to service areas

Variable	Hours Median [IQR]
Average waiting time for registration	0.09[0.03–0.15]
Average waiting time for payment	0.10[0.07–0.15]
Average waiting time to receive triage services
Out of pocket	0.17[0.05–0.19]
Insurance	0.14[0.06–0.19]
Average waiting time to see the Doctor	1.36[0.51–2.01]
Average waiting time from arrival to see a doctor	3.08[2.13–3.30]
Average consultation time	0.19[0.15–0.24]
Average waiting time at the Pharmacy	0.04[0.02–0.06]
Average waiting time at Laboratory	0.31[0.20–0.37]
Average waiting time at Radiology
X-ray (room 4)	0.35 [0.23–1.1]
X-ray (room 6)	1.22[0.39–2.10]
X-ray (special)	1.15[1.10–2.19]
Ultrasound	0.32[0.26–0.41]
Overall waiting time (arrival to the exit)	3.30[2.51–4.08]