Table 1.

Facilitators and barriers to implementation of universal accessibility measures by municipal employees according to the CFIR.

CFIR domains	Facilitators		Barriers
	Item	CFIR construct associated	Item	CFIR construct associated
Intervention characteristics	Benefits for them or colleagues	Relative advantage	Absence of adaptability to their tasks or unit	Adaptability
	Positive perception of universal accessibility measures	Need of evidence strength and quality	Complexity of universal accessibility measures	Complexity
Outer setting	Developed networks and communication with other organizations and with citizens	Cosmopolitanism	Lack of available resources or information	Individuals needs and resources
	Representatives of administrative units in universal accessibility [champions]	Peer pressure
	Action plan	External policies and incentives
Inner setting	Developed networks and communication with other organizations and with citizens	Network and communications	Readiness of change by the work teams	Readiness for implementation
Characteristics of individuals	Self-efficacy	Self-efficacy	False beliefs or stereotypes about universal accessibility; lack of knowledge on universal accessibility or on action plan	Knowledge and beliefs about intervention
	Positive personal attitudes with universal accessibility and their responsibility	Individual identification with organization
Process	Leadership engagement of their team's manager	Engaging	Unaware if their manager has planned to implement universal accessibility measures	Planning
			Do not know what was planned to execute	Executing
			Do not know what is evaluated	Reflecting and evaluating