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. 2024 Jul 16;7(7):e2422399. doi: 10.1001/jamanetworkopen.2024.22399

Table 3. Content and Sentiment Analysis of GenAI vs HCP and Empathetic vs Nonempathetic Responses.

Metric Mean (SD) P value Mean (SD) P value
HCP (n = 117) GenAI (n = 126) Empathetic (n = 41) Nonempathetic (n = 166)
Polarity 0.13 (0.24) 0.21 (0.14) .02 0.26 (0.21) 0.15 (0.19) .04
Subjectivity 0.31 (0.23) 0.54 (0.16) <.0012 0.56 (0.18) 0.40 (0.22) .003
Affiliation 1.92 (2.46) 2.51 (1.97) .56 3.06 (2.01) 1.98 (2.20) .08
Emotion 1.21 (2.28) 1.41 (1.42) .99 2.42 (2.06) 1.12 (1.82) .002
Positive emotion 0.87 (2.12) 1.20 (1.38) .95 1.95 (2.14) 0.86 (1.67) .01
Negative emotion 0.29 (1.05) 0.20 (0.55) .99 0.41 (0.95) 0.22 (0.87) .99

Abbreviations: GenAI, generative artificial intelligence; HCP, health care professional.