Table 4. An example of an onboarding checklist we used to improve our onboarding processes.
LOO: letter of offer, HR: human resources, CHCO: Children's Hospital Colorado, BLS: basic life support, ACLS: advanced cardiac life support, PALS: pediatric advanced life support, DEA: Drug Enforcement Administration, CARS: common access request system, CU: University of Colorado, APP: advanced practice provider, MRI: magnetic resonance imaging, CAA: certified anesthesiologist assistant, CRNA: certified registered nurse anesthetist, IT: information technology
| Anesthesia onboarding checklist | |
| Credentialing | Ensure the new faculty member has formally applied online through the university |
| An initial LOO will be emailed to the new hire. Once the offer is accepted, all parties will sign the formal LOO and mail the offer packet to the new hire from university HR | |
| Once the faculty member has accepted the position, begin the process for children’s hospital credentialing | |
| The CHCO credentialing packet is sent electronically from the medical staff member to the faculty member via email. The packet clearly states that it may take up to 120 days for privileges to be approved | |
| On the 2nd Tuesday of every month, a new hire’s file must be completed and submitted to the credentialing office | |
| On the 3rd Tuesday of every month, the credentialing committee meets to approve privileges/credentialing for new hires to begin on the 1st day of the coming month (privileges cannot be granted any day other than the 1st) | |
| All new faculty members are required to have both north campus and south campus privileges | |
| The following documents are required to create the billing account and profile: Color copy of driver’s license, state medical license, master of science or doctor of medicine diploma, board certification, fellowship and residency completion certificates, BLS/ACLS/PALS, DEA, and children’s application and consent must be hand signed and dated per the university. Signatures must be within 45 days of the start date | |
| Request a copy of malpractice insurance | |
| Departmental tasks | Assign a “buddy” before their start date |
| Personal mailbox | |
| Phone assigned | |
| Give phone directory cards to attach to the badge | |
| Professional expense account | |
| QGenda (scheduling) accounts | |
| Create account | |
| Orient with faculty contact | |
| Assign office to new attending physicians | |
| Add email addresses to the department and division distribution lists | |
| Omnicell access | |
| Once the faculty member is privileged, submit a CARS request for access. Once access is granted, they will log in with their children’s ID and create a password. The faculty member will need to meet with an attending or anesthetist to guide them | |
| Orientations: all scheduled orientations should be completed within 2 weeks of the NFM start date | University orientation is from 8:30-4:00. Dates and locations vary |
| CU med orientation. Dates and times vary | |
| CHCO orientation 8:30-11:30 am (takes place on the 1st and 15th of every month) | |
| Set up through the med staff department. Professional headshot, badge, parking, lab coat fitting, policies and procedures, target zero, hospital tour | |
| CHCO APP same day as CHCO orientation 1:00-3:30 pm | |
| Set up through medical staff admin | |
| EPIC training 8:00-4:30 pm | |
| MRI safety training | |
| ISTAT training | |
| Ensure the new faculty member has computer/outlook access following CHCO orientation | |
| Call responsibilities and night/weekend coverage | |
| 30-minute meetings | Anesthetists and Attendings meet with the Lead anesthesia tech for orientation to the anesthesia tech team |
| Attendings and anesthetists meet with the division chief | |
| Attendings meet with the director of operations to discuss clinical operations | |
| Attendings meet with the clinical director to discuss policies and procedures | |
| If the faculty member has IT or EPIC questions, meet with the director of IT | |
| Anesthetists should meet with the anesthetist liaison within their first few weeks | |
| Attendings meet with the north campus medical director | |
| Attendings meet with the south campus medical director | |
| Attendings and anesthetists meet with the human resources administrator to review policies | |
| Meet with the chair of finance and administration | |
| Attendings meet with the department chair to touch base and for anesthetists to meet and greet | |
| Shadowing | Anesthetists |
| The CAA/CRNA will shadow experienced anesthetists and attendings in all locations at the Anschutz campus for the first two weeks. The admin schedulers will assign them. The anesthetist chief will check in with them to see when they are comfortable enough to be on their own | |
| Attendings | |
| The attending will be scheduled to shadow a senior doctor in all locations at Anschutz for the first one to two weeks. The admin schedulers will assign them. The director of operations and division chief will touch base with the attending during the first few clinical weeks | |