Table 1.

Demographic data for this study. Data includes the number of physicians included, total reviews, total one-star reviews, one-star reviews in both groups, total complaints, complaints in both groups, and the average number of complaints per one-star review

Categories	Values
Number of physicians included, n	181
Total reviews, n (%)	1526 (100%)
Total one star reviews, n (%)	169 (11.1%)
One-star reviews in the Operative group, n	72
One-star reviews in the Non-Operative group, n	97
Total complaints, n (%)	375 (100%)
Complaints in the Operative group, n (%)	198 (52.8%)
Complaints in the Non-Operative group, n (%)	177 (47.2%)
Average number of complaints per one-star review	2.2