Table 1.

Themes and sub-themes.

Theme	Sub-theme
Providing respectful, and dignified care	Receiving and providing non-discriminatory care Having care that is dignified Having companionship and not being abandoned Ensuring privacy and consent
A focus on woman-centred care	Receiving and providing holistic and individualised care Enabling empowerment and autonomy Having responsive providers Experiencing continuity of care Promoting confidence in the woman’s abilities Facilitating a positive birth experience
Choosing care in the MLBC	Care that is affordable Care that is available and accessible Care that is timely and responsive Care that is effective and comprehensive Having an effective referral system