Skip to main content
. 2024 Jul 16;26:e53497. doi: 10.2196/53497

Table 2.

Responses regarding perceived usefulness and ease of use of telemedicine services (N=1006).

Items Strongly agree, n (%) Agree, n (%) Disagree, n (%) Strongly disagree, n (%)
PUa

PU1: Telemedicine is essential for use during public health emergencies (eg, pandemics, infectious disease outbreaks, and flooding) 213 (21.2) 681 (67.7) 101 (10) 11 (1.1)

PU2: Telemedicine is essential for use during the time of no public health emergencies 482 (47.9) 401 (39.9) 103 (10.2) 20 (2)

PU3: Telemedicine visits are cost savings compared to conventional way of seeking medical care 345 (34.3) 529 (52.6) 108 (10.7) 24 (2.4)

PU4: Telemedicine can equally provide quality medical service as the traditional face-to-face consultation 317 (31.5) 523 (52) 134 (13.3) 32 (3.2)
PEUb

PEU1: Telemedicine is an effective way to improve access to health services 427 (42.4) 453 (45) 102 (10.1) 24 (2.4)

PEU2: Telehealth practitioners can provide medical services across geographic borders 360 (25.8) 506 (50.3) 116 (11.5) 24 (2.4)

PEU3: Telemedicine can enable providers deliver health services to patients at remote locations 379 (37.7) 519 (51.6) 77 (7.7) 31 (3.1)

PEU4: Telemedicine can circumvent hospital visits of noncritical illnesses 316 (31.4) 499 (49.6) 132 (13.1) 59 (5.9)

PEU5: Telemedicine can help to alleviate hospital congestion 311 (30.9) 537 (53.4) 119 (11.8) 39 (3.9)

aPU: perceived usefulness.

bPEU: perceived ease of use.