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. Author manuscript; available in PMC: 2024 Aug 1.
Published in final edited form as: JCO Oncol Pract. 2024 Mar 12;20(7):953–963. doi: 10.1200/OP.23.00680

TABLE 3.

Health Insurance Navigation Tools Intervention Feasibility and Acceptability (n = 41)

Feasibility and Acceptability n = 41
Treatment engagement, mean (SD)
 Average session length (minutes) 42.4 (8.8)
Acceptability, mean (SD)
 Program met needs for information on health insurancea  8.9 (1.2)
Would you recommend the program?b,c No. (%)
 Definitely would recommend  23 (65.7)
 Probably would recommend   7 (20.0)
 Neutral   5 (14.3)
Program quality (No., % rated excellent)d
 Communication with navigator  29 (82.9)
 Zoom format  27 (77.1)
 Ability to schedule sessions at convenient time  27 (77.1)
 Overall program quality  26 (74.3)
 Length of sessions  25 (71.4)
 No. of sessions  24 (68.6)
 Visuals including PowerPoints  24 (68.6)
 Booklet  21 (60.0)
a

Needs met range = 1-10; 1 = least helpful program you could imagine, and 10 = most helpful program you could imagine; higher is better.

b

n = 35.

c

Recommend = definitely would, probably would, neutral, probably would not, and definitely would not recommend program.

d

Program quality = excellent, good, average, poor, and very poor.