1 |
Communicate a mental model of community transmission that builds on prior cultural knowledge including metaphors and analogies that are accessible to populations with different educational levels. |
2 |
Frame calls to action in terms that recognize and interpret difficulty in identity-relevant ways. |
Do: Build a sense of increasing certainty and progress |
3 |
Communicate disease prevalence rather than changes in infections, particularly when changes are positive. |
4 |
Communicate emerging consensus information through weight-of-evidence statements. |
5 |
Communicate consensus about the personal health decisions by experts (e.g., percentage vaccinated against a disease). |
6 |
Communicate positive norms and positive changes in norms. |
7 |
Communicate about positive policies (e.g., increased funding for vaccination). |
Do: Plan for communication in an age of misinformation |
8 |
Assume and address head-on potential political polarization. |
9 |
Prebunk as possible. |
10 |
Debunk frequently disseminated claims. |
11 |
Ignore misleading claims that have received little attention. |
Avoid: Spreading misinformation |
12 |
Avoid communicating a false sense of consensus about complex issues (e.g., duration of immunity from a new vaccine). |
13 |
Avoid repeating fringe positions. |
Do: Improve material conditions for success |
14 |
Provide free health care to cover vaccinations and side effects. |
15 |
Provide coverage for people staying home for postvaccination recovery and sick days. |
16 |
Reduce channel factors by allocating case managers to support/accompany those who need help navigating making and getting to vaccine appointments and handling potential side effects. |
17 |
Consider using mandates to change norms about behaviors with low uptake. |