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. 2024 Aug 9;19(8):e0305949. doi: 10.1371/journal.pone.0305949

Table 4. Barriers and strategies in the sustaining the use phase of AI implementation.

Barriers for sustaining the use
Leadership
    • Lack of sustained guidance, common vision among stakeholders
Workflow
    • Lack of guidance on how to act in a new workflow–non-uniform usage
Finance and human resources
    • Underinvestment and lack of physical infrastructure to bring benefits of AI.
Workflow
    • Lack of guidance on how to act in a new workflow–non-uniform usage.
Finance and human resources
    • Underinvestment and lack of physical infrastructure to bring benefits of AI.
Strategies for sustaining the use
Leadership
    • Establishing follow-up procedures for adherence and utilization during the actual use.
Change management
    • Incentivizing clinicians for using AI (performance-based); Gamification and sense of competition; Continuous monitoring of AI usage enforces change, using old ways unacceptable.
Workflow
    • Setting performance metrics for monitoring the workflow; Setting a plan for continuous improvements.
Finance and human resources
    • Fundraising or public-private partnerships to secure funds for sustained use of AI.
Training
    • Post-implementation training (individual and peer-group), role plays; AI test environment to experiment with the system and to ask questions.
Evaluation and monitoring
    • Quality improvement methods; Plan-Do-Study-Act methodology; Collecting feedback continuously; Proactively visiting users; Organizing assessment sessions with AI developers.
Maintenance
    • Information meetings together with AI developers; Super-user meetings; Weekly/monthly follow-ups to check how system works and needs for change; Internal service desk for handling faults and reports; Dedicated contact person from AI developer’s side; Cross-functional governance committee for AI usage promotion, training new users, tracking effectiveness and compliance; reporting, planning financing; External data safety monitoring board to monitor safety and efficacy of AI.