TABLE 3.
Year | Booked | Total | Attended | Total | DNA | Total | Walk‐in | Total | Total seen | Total | Seen | DNA new | DNA FU | DNA MHS | ||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
New | FU | New | FU | New | FU | New | FU | New | FU | New to FU rate | New to FU ratio | Walk in % | Attended % | % | % | % | ||||||
2018 | 6838 | 41,039 | 47,877 | 4399 | 32,255 | 36,654 | 2439 | 8784 | 11,223 | 399 | 7731 | 8130 | 4798 | 39,986 | 44,784 | 8.3 | 1:8 | 18 | 82 | 36 | 21 | 23 |
2019 | 8918 | 45,099 | 54,017 | 5636 | 36,304 | 41,940 | 3282 | 8795 | 12,077 | 201 | 6859 | 7060 | 5837 | 43,163 | 49,000 | 7.4 | 1:7 | 14 | 86 | 37 | 20 | 22 |
2020 | 9758 | 43,880 | 53,638 | 8038 | 38,595 | 46,633 | 1720 | 5285 | 7005 | 1123 | 19,122 | 20,245 | 9161 | 57,717 | 66,878 | 6.3 | 1:6 | 30 | 70 | 18 | 12 | 13 |
2021 | 10,953 | 48,523 | 59,476 | 9139 | 41,970 | 51,109 | 1814 | 6553 | 8367 | 1494 | 22,041 | 23,535 | 10,633 | 64,011 | 74,644 | 6.0 | 1:6 | 32 | 68 | 17 | 14 | 14 |
2022 | 11,222 | 51,120 | 62,342 | 8407 | 42,812 | 51,219 | 2815 | 8308 | 11,123 | 1625 | 23,750 | 25,375 | 10,032 | 66,562 | 76,594 | 6.6 | 1:7 | 33 | 67 | 25 | 16 | 18 |
Abbreviations: DNA, patients who did not attend; FU, follow‐up patients; NEW or “Walk‐in”, patients who attended without pre‐booked appointments..
Source: Mental Health Service, Hamad Medical Corporation.