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. 2024 May 31;39(12):2249–2260. doi: 10.1007/s11606-024-08818-3

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© This is a U.S. Government work and not under copyright protection in the US; foreign copyright protection may apply 2024

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Unadjusted annual ratings of Veterans’ experiences with VA community care, stratified by ethnicity and race, 2016–2021^a. A Annual ratings of care experiences stratified by ethnicity (Hispanic vs. non-Hispanic Veterans)^b. B Annual ratings of care experiences stratified by race (Black or African American vs. White Veterans)^c. ^aGraphs display annual unadjusted mean ratings of Veterans’ experiences with VA community care by survey domain, assessed from the VA Survey of Healthcare Experience of Patients (SHEP) survey. Mean ratings are stratified by ethnicity (A) and race (B). Estimates are weighted using survey weights. 95% confidence bars were calculated using heteroskedasticity-robust standard errors. All scores are linearly transformed onto a common 100-point scale See “METHODS” and Appendix for definitions of survey domains and calculation of scores. ^bAnalyses of Veterans categorized by ethnicity included all racial groups. Ethnicity was self-reported by SHEP survey respondents. ^cAnalyses of Veterans categorized as Black, African American, or White included all ethnic groups. Race was self-reported by SHEP survey respondents.

Unadjusted annual ratings of Veterans’ experiences with VA community care, stratified by ethnicity and race, 2016–2021^a. A Annual ratings of care experiences stratified by ethnicity (Hispanic vs. non-Hispanic Veterans)^b. B Annual ratings of care experiences stratified by race (Black or African American vs. White Veterans)^c. ^aGraphs display annual unadjusted mean ratings of Veterans’ experiences with VA community care by survey domain, assessed from the VA Survey of Healthcare Experience of Patients (SHEP) survey. Mean ratings are stratified by ethnicity (A) and race (B). Estimates are weighted using survey weights. 95% confidence bars were calculated using heteroskedasticity-robust standard errors. All scores are linearly transformed onto a common 100-point scale See “METHODS” and Appendix for definitions of survey domains and calculation of scores. ^bAnalyses of Veterans categorized by ethnicity included all racial groups. Ethnicity was self-reported by SHEP survey respondents. ^cAnalyses of Veterans categorized as Black, African American, or White included all ethnic groups. Race was self-reported by SHEP survey respondents.