Table 3.
Patient Satisfaction Survey Results (n=74)
| Strongly Disagree | Disagree | Neutral | Agree | Strongly Agree | |
|---|---|---|---|---|---|
| It was easy to schedule my telemedicine appointment. | 1.35% (1) |
1.35% (1) |
4.05% (3) |
24.32% (18) |
68.92% (51) |
| I found telemedicine easy to use. | 1.35% (1) |
0% (0) |
14.86% (11) |
31.08% (23) |
52.70% (39) |
| Telemedicine adequately addressed my problem or condition. | 1.35% (1) |
1.35% (1) |
14.86% (11) |
37.84% (28) |
44.59% (33) |
| I am satisfied with the care I received during my telemedicine visit. | 1.35% (1) |
0% (0) |
6.76% (5) |
33.78% (25) |
58.11% (43) |
| I would participate in another telemedicine visit in the future. | 1.35% (1) |
2.7% (2) |
10.81% (8) |
31.08% (23) |
54.05% (40) |
| I prefer a telemedicine visit to an in-office visit. | 8.10% (6) |
31.08% (23) |
37.08% (28) |
10.81% (8) |
12.16% (9) |
Notes: Table 3 summarizes the responses from patients who completed an online, post-visit satisfaction survey. All discrete variables are summarized as percentages with the corresponding number of respondents in parenthesis.