Table 9.

Scheduling and Registration Process Assessment

		Frequency	%	Valid %	Cumulative %
ID check on registration	Yes	371	91.6	91.6	91.6
	No	12	3.0	3.0	94.6
	I do not know	22	5.4	5.4	100.0
	Total	405	100.0	100.0
Copying insurance card	Yes	339	83.7	83.7	83.7
	No	13	3.2	3.2	86.9
	I do not know	53	13.1	13.1	100.0
	Total	405	100.0	100.0
Registration staff obtain copy of insurance card	Yes	379	93.6	93.6	93.6
	No	15	3.7	3.7	97.3
	I do not know	11	2.7	2.7	100.0
	Total	405	100.0	100.0
Registration staff obtain your signature for release of information	Yes	289	71.4	71.4	71.4
	No	56	13.8	13.8	85.2
	I do not know	60	14.8	14.8	100.0
	Total	405	100.0	100.0