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. 2024 Aug 26;24(3):17. doi: 10.5334/ijic.8639

Figure 1.

An example of non-integrated care delivery where activities are not directly connected to patient experiences (or attributes)

Non-integrated example (modified from Figures presented in [27]).

*The? denotes questionable connections between frontstage activities and patient attributes, where the X denotes a lack of connection between frontstage activities and patient attributes.