Table 7.

Validity results of formative constructs.

Variable	Item	VIF	Item weights (p-value)	Redundancy analysis
General characteristics	GC1	1.375	0.198 (0.001)	0.885
	GC2	1.504	0.483 (0.000)
	GC3	1.280	0.422 (0.000)
	GC4	1.589	0.275 (0.000)
Marketing characteristics	MC1	1.427	0.412 (0.000)	0.925
	MC2	1.187	0.576 (0.006)
	MC3	1.476	0.298 (0.000)
Sales characteristics	SC1	1.045	0.574 (0.000)	0.939
	SC2	1.045	0.708 (0.000)
Service/Support characteristics	SS1	1.827	0.427 (0.000)	0.721
	SS2	1.218	0.463 (0.000)
	SS3	1.699	0.362 (0.000)