Table 1.
Study Primary care Index Visits by Visit Type: Patient Characteristics
| All | Office | Video | Telephone | ||
|---|---|---|---|---|---|
|
|
|||||
| N=2,357,598 | N=1,158,786 | N=460,909 | N=737,903 | ||
|
| |||||
| Col % | Col % | Col % | Col % | ||
|
|
|||||
| Age | 18–44 | 38.5 | 34.9 | 47.4 | 38.5 |
| 45–64 | 33.1 | 32.9 | 31.4 | 34.5 | |
| 65–74 | 15.9 | 18.0 | 13.7 | 14.1 | |
| 75+ | 12.5 | 14.1 | 7.6 | 12.9 | |
| Female Sex | 56.1 | 53.1 | 58.1 | 59.5 | |
| Race/ethnicity | Asian | 21.6 | 22.4 | 24.6 | 18.4 |
| Black | 7.8 | 7.0 | 7.4 | 9.2 | |
| Hispanic | 23.0 | 22.2 | 20.8 | 25.6 | |
| White | 46.2 | 47.0 | 45.7 | 45.2 | |
| Lower Neighborhood SES* | 21.8 | 21.3 | 19.8 | 23.9 | |
| Lower Neighborhood internet** | 30.0 | 29.8 | 26.8 | 32.1 | |
| Preferred language English | 89.5 | 88.8 | 92.5 | 88.7 | |
| Visit with own PCP | 70.4 | 77.2 | 65.1 | 63.2 | |
| Video visit in prior 365 days | 45.3 | 39.8 | 61.0 | 44.3 | |
| Mobile portal access in prior 365 days | 62.0 | 59.4 | 71.1 | 60.5 | |
| Having proxy for patient portal | 2.6 | 2.7 | 2.8 | 2.3 | |
| Chronic conditions: | Diabetes | 12.4 | 12.2 | 9.7 | 14.5 |
| Heart failure | 1.5 | 1.5 | 1.0 | 1.8 | |
| Hypertension | 25.7 | 26.8 | 20.8 | 27.1 | |
| Asthma | 5.5 | 4.9 | 5.6 | 6.5 | |
*
Lower neighborhood socio-economic status (SES): at least 20% of households have household incomes below the federal poverty level or at least 25% of residents 25 years of age or older have less than a high school education in the census block group
**
Lower neighborhood internet access: less than 80% of households have a residential fixed high-speed connection with at least 10 megabits per second (Mbps) downstream and at least 1 Mbps upstream in census tract-based Federal Communication Commission (FCC) data
PCP: primary care provider