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. Author manuscript; available in PMC: 2024 Sep 9.
Published in final edited form as: Ann Intern Med. 2023 Oct;176(10):1349–1357. doi: 10.7326/M23-1335

Table 3.

Adjusted Rate of Lab and Image Ordering by Index Visit type and Difference between Telemedicine and Office visit

Lab Ordering Image Ordering

N Adj % Adj Difference vs. Office (95% CI) Adj % Adj Difference vs. Office (95% CI)

Overall
   Office 1,158,786 1,158,786 41.4% 20.5%
   Video 460,909 460,909 27.4% −14.1% (−14.2%, −13.9%) 11.9% −8.5% (−8.7%, −8.4%)
   Telephone 737,903 737,903 22.8% −18.6% (−18.7%, −18.5%) 8.7% −11.7% (−11.8%, −11.6%)
Routine
   Office 387,550 387,550 68.6% 15.0%
   Video 47,329 47,329 57.8% −10.8% (−11.2%, −10.3%) 8.6% −6.4% (−6.6%, −6.1%)
   Telephone 22,014 22,014 53.6% −14.9% (−15.6%, −14.3%) 6.2% −8.8% (−9.2%, −8.5%)
HTN/DM
   Office 72,812 72,812 44.4% 16.2%
   Video 25,676 25,676 32.8% −11.6% (−12.3%, −10.9%) 7.1% −9.1% (−9.5%, −8.7%)
   Telephone 55,172 55,172 24.0% −20.4% (−20.9%, −19.9%) 2.9% −13.3% (−13.7%, −13.0%)
Musculoskeletal Pain
   Office 68,317 68,317 21.4% 57.4%
   Video 31,387 31,387 13.5% −7.9% (−8.4%, −7.4%) 45.0% −12.4% (−13.1%, −11.7%)
   Telephone 44,932 44,932 9.5% −11.8% (−12.3%, −11.4%) 38.9% −18.5% (−19.1%, −17.9%)
Back Pain
   Office 33,607 33,607 21.6% 41.9%
   Video 17,355 17,355 10.8% −10.8% (−11.5%, −10.1%) 25.6% −16.3% (−17.1%, −15.4%)
   Telephone 29,178 29,178 7.2% −14.3% (−14.9%, −13.8%) 21.4% −20.5% (−21.2%, −19.8%)
Dermatology
   Office 59,352 59,352 22.2% 6.7%
   Video 42,574 42,574 10.3% −11.9% (−12.4%, −11.5%) 1.8% −4.9% (−5.1%, −4.6%)
   Telephone 30,513 30,513 9.5% −12.7% (−13.2%, −12.2%) 1.2% −5.5% (−5.7%, −5.2%)
General GI
   Office 24,430 24,430 46.3% 11.0%
   Video 17,666 17,666 32.7% −13.7% (−14.7%, −12.7%) 4.7% −6.3% (−6.8%, −5.8%)
   Telephone 38,424 38,424 26.3% −20.1% (−20.8%, −19.3%) 3.1% −7.9% (−8.4%, −7.5%)
Abdominal Pain
   Office 19,151 19,151 69.0% 39.8%
   Video 8,851 8,851 47.7% −21.3% (−22.6%, −20.1%) 22.9% −16.9% (−18.1%, −15.8%)
   Telephone 17,082 17,082 38.5% −30.5% (−31.5%, −29.5%) 16.8% −23.0% (−23.9%, −22.1%)
Mental Health
   Office 9,259 9,259 31.7% 6.1%
   Video 11,228 11,228 13.7% −18.0% (−19.2%, −16.8%) 1.4% −4.7% (−5.2%, −4.1%)
   Telephone 25,552 25,552 7.7% −24.1% (−25.1%, −23.0%) 1.0% −5.1% (−5.6%, −4.6%)

Adjusted rate for each visit type was calculated based on the coefficients from multivariate logistic regression via marginal standardization by using Stata’s margins post-estimation command.

Adj: Adjusted, HTN: Hypertension, DM: Diabetes, GI: Gastrointestinal