Table 1.

Themes and subthemes.

	Theme	Subtheme
		System-related factors	Patients’ preferences-related factors
Patients’ experience of the lack of continuity of cancer care
	Before admission: Absence of a named doctor as a navigator	No existing referral strategy	Tertiary hospital as the first resource
	During treatment: discrepancies in information exchange between providers and patients	Poor coordination during the treatment phase Financial constraints	Conflicts in decision making
	Post-discharge: dilemmas concerning patients’ needs and specialist-led follow-up care	Overburdened tertiary doctors Fragmented healthcare patterns	Individualised follow-up frequency
Underlying issues for involving PHCs in continuity of care		Ambiguous role of PHCs Lack of integrated information system Lack of awareness of accessibility to continuity of care with PHCs